Sagamore Clinical Manager

Clinical Manager

The Clinical Manager will provide leadership to a skilled, dedicated team of mental health professionals and oversee a comprehensive system of social services, case management, education, treatment planning, and discharge planning.

Essential Duties and Responsibilities:

• Designs and implements the treatment protocols and best clinical practices employed within the agency;
• Provide Animal Assisted Therapy
• Develop plans and protocols for new clinical and program staff training along with the Training Director;
• Ensures appropriate assessments for all consumers served;
• Reviews fidelity of service models and quality;
• Provides the necessary clinical and evidenced based training as allowed underneath their clinical license such as CBT training;
• Provides 24/7 emergency response backup in the event of clinician absenteeism;
• Provides support and clinical recommendations as needed pertaining to admission, discharge, and triage decisions;
• Identifies and implements clinical evaluation/assessment tools and protocols:
• Collects monthly statistics and outcome reporting in collaboration with quality management staff.
• Collaborate with Chief Clinical Officer, Medical Manager, and new clinical staff to ensure that clinical expertise is available at all levels of the organization.
• Ensures continuity of care through development of strong collaborative relationships with other agencies, providers, and policymakers.
• Actively promotes and maintains communication with contracting and referring agencies, as well as CCNC Providers.
• Demonstrates a working knowledge of agency policies and procedures and accrediting body standards as well as those of the state and other management entities guiding the clinical practices of the organization;
• Accurately documents all billable encounters (therapy notes) into Southeastern Integrated Care's EMR (electronic medical record) system within 24 hours. Any corrections will be entered within 24 hours of being notified;
• Assists the Director of Youth Clinical Services in ensuring that recipients are receiving the recommended authorized time allowed per payor;
• Travels as needed to various offices, meetings, and conferences.
• Other duties as assigned.

Supervisory Responsibilities:

This position does not oversee staff.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

• Clinical licensures such as LCSW-A/LCSW, LCMHC-A/LCMHC, LMFT-A/LMFT, or LPA;
• Minimum 2 years' experience in direct practice that involves knowledge of mental illnesses and treatment methods, psychopharmacology and practices used in psychiatric disorders;
• Minimum 2 years' experience in developing/facilitating psycho-educational, prevention, and/or therapeutic support groups focused on contemporary social problems and mental health issues;
• Experience with intensive, wraparound, home-based clinical services;
• Extensive experience collaborating with state agencies such as LME/MCO, DMA, DHHS, and MH/SA/DD.

Required Skills/Abilities

• Ability to negotiate, problem solve, handle multiple tasks simultaneously and meet deadlines;
• Excellent verbal and written communication skills; proficient computer skills;
• Ability to lead and motivate a multidisciplinary team;
• Culturally competent;
• Demonstrated proficiency with Microsoft Offices/Google Workspace applications;

Certificates, Licenses, Registrations

• Clinical licensures such as LCSW-A/LCSW, LCMHC-A/LCMHC, LMFT-A/LMFT, or LPA;

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The work is typically performed in an office environment, with a moderate noise level.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Movements including but not limited to prolonged periods of sitting at a desk and working on a computer, occasional standing, walking, bending, and reaching are required;
• Regularly required to use hands to handle or feel; talk; see; and/or hear. Specific vision abilities required by this job include close vision and color vision;
• Must be able to always lift up to 15 pounds.