Financial Center Manager

Financial Center ManagerThe Financial Center Manager is responsible for leading and directing the overall retail performance of the community bank, including expanding our customer base, driving sales and service excellence, and empowering customers to spend life wisely. The role provides oversight of daily operations, compliance, and internal controls, while fostering a strong, collaborative culture built on high ethical standards and exceptional customer service. As the primary retail leader of the financial center, this position holds accountability for sales growth, customer experience, and operational soundness.Major duties and responsibilities include:Leadership & Culture: Models and promotes First United's values by demonstrating integrity, accountability, and high ethical standards. Creates a positive, professional environment where teamwork, collaboration, and service excellence thrive.Business Growth and Team Development: Partners with the Community Bank President to implement growth strategies, focusing on deposit growth, cross-selling, and customer retention. Demonstrates knowledge of retail and small business solutions, including cash management and digital services.Talent Management: Manages the hiring, onboarding, training, and performance development of team members. Provides regular coaching, one-on-one meetings, and feedback to drive engagement and accountability.Operational Excellence & Compliance: Ensures operational excellence by maintaining accountability for compliance, risk, and audit standards, while delegating daily task execution to team members. Proactively addresses operational issues and ensures sustainable long-term solutions.Community Engagement: Represents First United Bank in the community by participating in civic, service, and business organizations. Builds visibility and credibility through consistent involvement in events, activities, and partnerships.Additional duties and responsibilities include completing all required compliance and regulatory training annually, adherence to all First United policies, procedures, and professional standards, and maintaining a professional appearance consistent with bank guidelines.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education and work experience: Bachelor's degree in business or related field preferred. Minimum of three years of management experience in banking, financial services, or retail. Technical/functional competencies include strong leadership, high interpersonal skills, excellent communication, organizational, and analytical skills, and the ability to balance strategic thinking with hands-on execution in a fast-paced environment.