Technical Support Specialist

Role Technical Support Engineer Azure Monitoring and Automation Total Experience 4 years Role Description This role provides technical support in Azure Monitoring and Automation Space to customers, partners, internal staff and or others on critical issues experienced with Microsoft technologies A Support Engineer is responsible for providing quality support for Azure Monitoring and Automation with a high degree of customer happiness provide responsive and reliable technical solutions and information to Microsoft customers Azure Monitoring and Automation includes the following technical areas Azure Monitor Alerts and Essentials Qualifications and Experience 4 years of experience in systems deployment admin network operations software support Cloud or IT Consulting Required Skills Strong knowledge on Windows Linux OS Client Server knowledge understanding of Cloud services Azure Azure Active Directory Azure Automation Runbook Management PowerShell TCPIP and Preferred Strong Linux Windows OS Knowledge Linux Windows Update Patching Management Having certifications on AZ900 Microsoft Azure Fundamentals and AZ104 Microsoft Azure Administrator is a plus System Administration Configuration of Windows and Linux Operating systems Windows and Linux o Event Logs Syslogs Analysis o Patch and Security Update Management o Performance analysis using built in performance counters Network connectivity for both private and public networks Conceptual knowledge of Azure Active Directory Security and Access Control Automating Operating System tasks through the use of Powershell scripting Recent work experience in a customer facing role Strong problemsolving skills includes troubleshooting problem analysis and resolution good judgment/decision making ability 247 support model rotational shifts Excellent customer service skills and customer focused #J-18808-Ljbffr Staffingine LLC