Customer Service Representative 1

Job Description:


This position is responsible for reviewing applications for various public assistance programs and determining the eligibility of applicants and recipients for public assistance programs through interactive interviewing and fact gathering; verifying that any application forms have been filled out correctly and checking the information on the forms for accuracy.

This may require specialists to follow up with applicants a number of times.

Training will last 7 weeks roughly, all in person. Resources may be transitioned to FTE after this training period.

Training will last 7 weeks roughly, all in person. Resources may be transitioned to FTE after this training period.

- Resource MUST be able to start on 7/27/2026 (expedited onboarding is required). They must be comfortable working onsite as position is 100% on site

- In the event the contractor is converted to a full-time employee, the total conversion fee payable is capped at a maximum of $2,000.


• Tentative start date will be dependent upon interviews conducted, onboarding completed, and the state agency issuing a PO.

• HireRight must be used for Background Checks and Drug Screenings

Local Only Candidates - Resumes must specify the current location of the candidate, all those who do not state current location will not be considered. - AS A REMINDER - Candidates must be local at time of submission, and available for in person interviews within 1 week of the posting close date. Candidates must also be able to start within 2 weeks of an offer being made.

Skills Required

• 2+ Years of Customer Service experience
• Able to work onsite and have reliable transportation
• High School Diploma
• Strong Written and Verbal Communication Skills

Skills Preferred

• Experience Performing Eligibility Reviews
• Previous Insurance Adjudicator Experience

Compensation: $18.00 per hour


About SR International INC

SR International has been a leading name among the IT consulting companies with offices in US and India. For past 16 years, our industry experience and domain knowledge have enabled us to provide innovative solutions to our customers.

Who We Are
We Are Leading IT Based Solution Providers

Today, the world of business information represents the realization of our collective efforts toward improving the future. Held only by the limits of our imagination, the business world is accelerating at an ever-increasing pace. Imagine a better way of doing business, of implementing the perfect software, of refining practice or business integration. All it takes are benchmark standards in service, support, and technical know-how, which have been our bread and butter.

Our Vision

Established in 2002, SR International Inc is one of the fastest growing and reputed provider of Information Technology Services and Solutions in the USA. Since our inception, we have been a trusted IT partner for our clients. We take pride in our highly skilled IT Resources and unique engagement model. We have been consistently delivering on our promises as a high-performance team. Our expertise in Cloud Computing, Mobility, Web Technologies, ERP and CRM are second to none. Our industry-leading flagship product iMathSmart is re-defining math learning experience for school students.

Career At SR International

At SR International, we treat our consultants like family. Our business and our reputation have been built and maintained by quality resources working onboard, so it's important for us to maintain the quality resource pool.