IT Specialist 1/IT Support Assistant, 2 - C

Job Title IT Specialist 1 / IT Support Assistant, 2 - C Job Description The most security‑conscious organizations trust Telos Corporation to protect their vital IT assets. Our reputation rests on the quality of our solutions and the integrity of our people. This position will be based in the greater Phoenix, AZ area (South Central AZ region) and is contingent upon award. Benefits include generous paid time off, medical, dental, vision, tuition reimbursement, and 401(k) plans. Responsibilities Operation and Maintenance of various high‑speed/ high‑capacity multifunction printers. Moving/relocating equipment within and/or between facilities. Interviewing clients as part of pre‑deployment asset discovery. Repairing/ replacing defective equipment. Updating asset management system to reflect work performed. Installing and maintaining PC hardware and software and applying configuration profiles. Troubleshooting network usage and computer peripherals. Performing system backups and data recovery. Resolving network communication problems. Managing e‑mail administration. Supporting network security. Preparing assets for disposition and other administrative duties. Maintaining network operations and maintenance. Familiarity with inside and outside plant operations. Familiarity with routers, switches, firewalls, and cabling/splicing. Transporting equipment between multiple facilities within an assigned service area as directed. Responsible for deployment, downloads, and local installations. Job Requirements Education High school diploma. Basic training in IT support, including on‑the‑job training. 1–2 years of related experience. DOD Public Trust Clearance or ability to obtain one. Qualifications Excellent customer service and organizational skills. Strong written and verbal communication skills; ability to interact with people at all levels. Professional attitude with attention to detail. Accurate and timely submission of required reports and documentation. Licensed and able to drive a vehicle. Ability to climb a 10 ft ladder and lift at least 40 lbs. The successful candidate must be a U.S. citizen to access sensitive information. EEO Statement Telos Corporation and its subsidiaries are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Telos will make reasonable accommodations for qualified employees or applicants with disabilities unless doing so would impose an undue hardship on the operation of our business. If you need a reasonable accommodation, please contact us at View phone number on click.appcast.io. For relay service assistance, you can review information on your state’s relay service at Telos Corporation is an EEO/AA employer. Job Type Full‑Time Location Ashburn, VA 20147 US; Phoenix, AZ 85051 US (Primary) #J-18808-Ljbffr