Cyber Third Party Risk Reduction (CTPRR) Senior Manager, Operations Manager

Overview Cyber Third Party Risk Reduction (CTPRR) Senior Manager, Operations Manager

The Cyber Third Party Risk Reduction (CTPRR) program defines the framework for the management of information security risks with third party engagements, supports contracting, conducts assessments, and ongoing finding remediation of third parties supporting Capital One. 

We are seeking a highly organized, analytical, and proactive CTRPP Operations Lead to oversee the day-to-day execution and continuous improvement of our third-party risk management lifecycle. In this role, you will bridge the gap between risk strategy and operational execution. You will lead the team responsible for the identification, documentation, reporting, and mitigation of realized cybersecurity risk through contracting, ongoing monitoring and risk remediation, ensuring that third-party relationships comply with internal policies and external regulatory requirements.

The ideal candidate thrives on optimizing workflows, translating complex data into actionable metrics, and collaborating with cross-functional stakeholders across legal, procurement, information security, and business units.

You will:

• Manage the end-to-end CTRPP operational lifecycle, including vendor inherent risk rating, due diligence assessments and ongoing monitoring.

• Serve as the primary escalation point for complex risk assessments, vendor disputes, or critical remediation issues.

• Supervise and mentor a team of risk analysts, ensuring data accuracy, consistency in risk evaluations, and adherence to established Service Level Agreements (SLAs).

• Design, generate, and maintain operational dashboards, Key Performance Indicators (KPIs), and Key Risk Indicators (KRIs) for executive leadership.

• Monitor third-party compliance with remediation plans, tracking open findings to resolution and escalating past-due risks.

• Support internal and external audits, examinations, and regulatory inquiries by providing necessary CTRPP documentation and evidence.

• Partner closely with Procurement, Legal, InfoSec, and Privacy teams to ensure a seamless and unified approach to third-party oversight.

• Provide guidance and training to internal business owners on their responsibilities regarding third-party risk and compliance.

Responsibilities may also include:

• Participating in on site assessments of third parties during more focused reviews

• Participate or lead ad hoc requests of the program

• Participate with broader program enhancements and ongoing development activity

• Willing to jump in to support any of the program functions when needs arise

Basic Qualifications:

• High School Diploma, GED, or equivalent certification

• At least 6 years of experience in Third-Party Risk Management, Vendor Management, or Operational Risk Management

• At least 3 years of experience in IT Operations Management

Preferred Qualifications:

• Bachelor’s Degree 

• CTPRP, CISSP, CISA, or CRISC certification 

• 5+ years of experience in IT Operations Management

• 5+ years of experience at a Financial Institution

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer)

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $200,700 - $229,100 for Sr. Manager, Cyber Risk & Analysis

Richmond, VA: $182,500 - $208,300 for Sr. Manager, Cyber Risk & Analysis

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).