Dispatch

The Dispatch role c oordinates production equipment transportation for live events, concert tours, and corporate programs. This role schedules company drivers, coordinates leased and rented trucks and trailers, and connects drivers, warehouses, operations, and production teams to support safe, efficient, on-time deliveries.

The ideal candidate communicates clearly, remains calm under pressure, anticipates challenges, and resolves real-time logistics issues. Experience in audiovisual production, live events, over-the-road (OTR) transportation, and Department of Transportation (DOT) compliance is strongly preferred, but not required.

Key Responsibilities

Driver Scheduling and Dispatch

• Schedule and dispatch company drivers for local deliveries, pickups, warehouse transfers, and OTR assignments, considering availability, hours of service, vehicle capacity, routing, and deadlines.
• Provide accurate trip instructions, including addresses, contacts, appointment times, access requirements, and equipment details.
• Monitor trips, serve as a responsive driver contact, and communicate delays, breakdowns, route changes, and schedule updates.
• Maintain accurate dispatch schedules, driver assignments, and trip records.

Vehicle and Trailer Coordination

• Coordinate leased and rented truck and trailer availability, scheduling, pickup, and return to meet production needs.
• Track equipment locations, rental periods, service needs, and return deadlines.
• Work with rental and leasing providers to secure appropriate equipment and resolve availability, maintenance, and breakdown issues; coordinate service with management to minimize disruption.
• Review rental and transportation paperwork for accuracy, billing discrepancies, and avoidable fees.

Warehouse and Production Coordination

• Partners with Operations, warehouse teams, the Dockmaster, and project teams to align transportation with equipment readiness and event timelines.
• Confirm load requirements, truck and trailer needs, equipment details, and pickup and delivery windows before dispatch.
• Coordinate dock appointments and loading priorities; identify conflicts before they affect drivers, warehouses, or production schedules.
• Communicate last-minute additions, return changes, urgent requests, and shift production needs promptly.
• Maintain shipment documentation, delivery confirmations, and daily transportation status updates.

Safety and Compliance Support

• Support DOT compliance through safe driver scheduling, accurate records, and coordination with management.
• Review available hours-of-service information and flag scheduling conflicts before dispatch.
• Help track required driver and vehicle documentation, inspections, and reported defects; promptly escalate safety concerns, incidents, and compliance issues.
• Uphold safe driving practices and regulatory requirements under demanding timelines, promoting accountability and preparedness.

Required Qualifications

• Experience in dispatch, transportation coordination, logistics, fleet operations, or a related role.
• Strong organizational skills to manage multiple drivers, vehicles, trips, and changing priorities.
• Clear, professional communication with drivers, vendors, warehouse teams, and internal stakeholders.
• Practical problem-solving and sound real-time decision-making; ability to remain composed, focused, and resourceful in a fast-paced environment.
• Attention to detail in schedules, records, and transportation documentation.
• Proficiency with email, spreadsheets, and scheduling, fleet, or dispatch systems.
• Willingness to work a flexible schedule based on production and transportation needs.

Preferred Qualifications

• Experience in audiovisual production, live events, concert touring, corporate events, or entertainment logistics, with familiarity with live production demands.
• Knowledge of OTR transportation, DOT requirements, hours of service, and electronic logging devices (ELDs).
• Experience dispatching company drivers and coordinating leased or rented commercial vehicles.
• Familiarity with truck and trailer capacities, routing, loading requirements, and time-sensitive freight.
• Experience coordinating with warehouses, loading docks, rental providers, and third-party transportation partners.

Physical Requirements:

Required to stand, walk, and sit; see, talk, or hear both in person and by telephone; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms.

Must be able to work for extended periods at a computer and view one or more screens.

Must be able to lift and carry up to 25 lbs.

Location:

This position is based at our Las Vegas, NV office. In-person work is required.

Schedule and Work Environment

This role works closely with warehouse, transportation, operations, and production teams in a fast-paced environment. Schedules may include early mornings, evenings, weekends, and holidays to support live events and touring needs

Help deliver the equipment that makes live experiences possible at Fuse Technical Group.

EEO: Fuse Technical Group is an equal opportunity employer and seeks the best candidate for open positions. Applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws.

E-Verify: Fuse Technical Group participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

By completing this application, you are seeking to join a team of hardworking professionals dedicated to consistently delivering outstanding service to our customers and contributing to the success of the organization, its clients, and its employees.