Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Voice of Customer Insights Lead

HSAD North America

HSAD North America, supporting LG, is seeking a VOC Insights Manager to translate consumer feedback into actionable business insights. You will own the VOC ecosystem, manage Qualtrics XM Discover, and apply advanced text analytics to drive improvements in LG.com and overall CX. You will partner with Ecommerce, Marketing, Product, and CX teams, build dashboards, deliver executive-ready summaries, and enable stakeholders through demos and self-service tools. #J-18808-Ljbffr HSAD North America

Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Voice of Customer Insights Lead in Englewood Cliffs, NJ vacancy
  • $102k - $130k

     ...Consumer & Shopper Client InsightsCircana is a leading provider of technology, AI, and data...  ..., compelling solutions that align with customer needs and drive action.Knows the Buying...  ...?As Director, Consumer & Shopper Client Insights, you'll serve as a strategic insights... 
    Suggested
    Work at office
    Local area
    Remote work
    Flexible hours
    Shift work

    Circana

    Englewood Cliffs, NJ
    5 days ago
  •  ...Omnea's Customer Value Lead At Omnea, we're reinventing how enterprise businesses operate, starting...  ...'ve raised $75M from Khosla Ventures, Insight Partners, and Accel to change that. Our...  ...up to CFOs. You'll be the internal voice of the customer, working closely with both... 
    Suggested

    Omnea

    Astoria, NY
    3 days ago
  • $165k

     ...growth platform designed for the world's leading consumer goods companies. Our mission is...  ...AI-powered platform. Our solutions help customers continuously optimize commercial...  ...Data-driven - makes decisions based on insights, metrics, and business analysis Collaborative... 
    Suggested
    Hourly pay
    Full time
    Local area

    Asper INC

    Union City, NJ
    5 days ago
  •  ...Proximo Spirits, Inc. seeks a Sr. Manager, Category & Customer Solutions to lead Category Management, Perfect Store / Perfect Bar framework, and...  .... The role combines category, shopper, and channel insights to establish standards and develop customer-facing selling... 
    Suggested

    Proximo Spirits

    Jersey City, NJ
    3 days ago
  • $33.5 - $38.5 per hour

     ...Online Customer Service Team Lead (Temp) From 1946, people of the House of Parfums Christian Dior in France and around the world embody the...  ...collective sales and quality of service KPI targets Reporting & Insights Prepare and deliver team performance reports and... 
    Suggested
    Temporary work
    Remote work

    LVMH Perfumes & Cosmetics

    Jersey City, NJ
    5 days ago
  •  ...version that keeps the role attractive while removing details that could make it obvious which client it is for: Customer Service Supervisor / Team Lead We are seeking a motivated and hands-on Customer Service Team Lead to oversee daily customer support activities... 
    Temporary work
    Work at office
    Local area

    LHH

    Ho Ho Kus, NJ
    1 day ago
  •  ...Testing Site - JPMC is seeking a Portfolio Analytics Initiatives Lead to shape the end-to-end analytics roadmap for Trade & Working...  ...Product, Sales, Risk, Finance, and Technology to deliver senior-ready insights that lift revenue and capital efficiency. You will design... 

    Testing Site - JPMC

    Jersey City, NJ
    4 days ago
  •  ...quality data and outstanding outcomes for our customers. Innodata (Nasdaq: INOD) is a global...  ...workflows, and customer experiences. Leading publishers, information providers, legal...  ...strategic partnerships. Serve as the voice of the customer internally, helping shape... 
    Contract work
    Remote work

    Innodata

    Ridgefield Park, NJ
    10 hours ago
  • $129.64k - $152.85k

     ...you’ll work on infrastructure customers rely on today and build for what...  .... The Role The Product Insights + Enablement (PIE) team works...  ...and reporting capabilities Lead implementation rollout administration...  ...Build feedback mechanisms and voice fuser loops to understand... 
    Full time
    Temporary work

    Lumen

    Bronx, NY
    3 days ago
  • $180k - $220k

     ...quality data and outstanding outcomes for our customers. Remote – United States Innodata (...  ...seeking a Director / Client Partner to lead that growth. This is a senior, high-...  ...strategic partnerships. Serve as the voice of the customer internally, helping shape... 
    Contract work
    Remote work

    Innodata

    Ridgefield Park, NJ
    4 days ago
  • $18 per hour

     ...Customer Service LeadIf you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast...  ...paced environment, join Our Burlington team as a Customer Service Lead!As the Part Time Customer Service Lead, under the guidance of... 
    Hourly pay
    Part time
    Flexible hours
    Night shift
    Early shift

    Burlington Stores

    Elmhurst, NY
    1 day ago
  • $180k - $220k

     ...quality data and outstanding outcomes for our customers. Director / Client Partner - Strategic...  ..., and managed production support. Lead commercial negotiations, proposal...  ...accelerate account growth. Serve as the voice of the customer internally and help shape... 
    Contract work
    For contractors
    Remote work

    Innodata

    Ridgefield Park, NJ
    10 hours ago
  •  ...Morris PlainsReports to: Sr. IT Director (dotted line to Commercial and Supply Chain leadership)Level: DirectorRole PurposeThe Digital Customer Experience (DCX) Platform Leader is responsible for transforming how Solstice Advanced Materials engages customers across digital... 

    Solstice

    Englewood Cliffs, NJ
    20 hours ago
  • $18 - $31 per hour

     ...emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets...  ...long-term, impactful results Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and... 
    Part time
    Flexible hours
    Night shift
    Weekend work

    VEG ER for Pets

    Paramus, NJ
    5 days ago
  • $16.92 - $17.42 per hour

     ...make an impact. Come join our TJX familya Fortune 100 company and the world's leading off-price retailer. Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous... 
    Hourly pay
    Temporary work
    Local area
    Home office
    Flexible hours
    Night shift

    TJX

    Edgewater, NJ
    5 days ago
  • $220k - $240k

     ...altogether life-changing by shaping customer-driven decision makingWorking...  ...business unit, you will lead a global, multi‑disciplinary organization...  ...industry‑leading support, insights, and partnership. You will...  ...commercial governance.Elevate Voice of Customer (VoC) capabilities... 
    Full time
    Remote work

    Danaher Corporation

    Jersey City, NJ
    2 days ago
  •  ...core leader, driving value for customers, guiding successful launches,...  ...Onboarding, Servicing and Insights (DCOSI)-Digital Data Product...  ...innovates new product offerings and leads the end-to-end product life...  ...for acting as the voice of the customer and developing... 

    Hackajob

    Jersey City, NJ
    4 days ago
  •  ...VEG ER for Pets in Paramus, NJ is seeking a Customer Experience Coordinator to enhance every touchpoint before, during, and after a visit. You will greet customers, manage communications, and ensure compassionate guidance for pets and their families in a fast-paced ER... 
    Flexible hours

    VEG ER for Pets

    Paramus, NJ
    5 days ago
  •  ...and gain better visibility into their financial information. The company has strong product-market fit, a growing customer base, and backing from leading technology investors. About The Role We are looking for a leader to own Customer Success and build the... 

    Silicon Valley Search Group

    Jersey City, NJ
    4 days ago
  • $90k

     ...in engagement rings and fine jewelry. We are looking for a Customer Care Manager to lead the day-to-day execution of our Customer Care function,...  ...senior leadership or other internal teams Serve as the voice and brand expert for the team so every customer communication... 
    Full time
    Summer work
    Work at office
    Weekend work
    Afternoon shift

    Ring Concierge

    Weehawken, NJ
    4 days ago
  • $180k - $200k

     ...United States, serving millions of customers across Shopify, Amazon, TikTok...  ..., automation, customer insights, and team leadership to build...  ...insights Product review trends Voice of Customer analysis NPS trends...  ...team productivity. Leadership Lead and develop Bask & Lather’s Retention... 
    Temporary work
    Remote work

    Bask and Lather Co

    Yonkers, NY
    4 days ago
  •  ...product and brand questions clearly, accurately and in Techless’s voice, using approved information and internal resources...  ...public reply is helpful, when a conversation should move to DM or customer support, and when no response (or deleting a comment) is appropriate... 
    Full time
    Immediate start

    Techless

    Jersey City, NJ
    2 days ago
  •  ...Family Dollar in Yonkers, NY is seeking an Assistant Store Manager to support store operations, customer service and team development. You will assist with daily activities, organize merchandise, and ensure a clean, well-run store environment. The role requires strong... 

    Family Dollar

    Yonkers, NY
    3 days ago
  • JCPenney in New York—Elmhurst area is hiring a Customer Experience Supervisor I to drive profitable sales growth by coaching associates, leading customer service initiatives, and delivering checkout experience strategies. You will mentor cashiers, manage staffing for peak... 

    JCPenney

    Elmhurst, NY
    5 days ago
  • $110k - $150k

     ...operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented...  ...revenue, and collaborating with HQ R&D to lead robot component business growth. Key...  ...Document customer requirements and market insights (Voice of Customer) to inform next-generation product... 
    Full time
    Temporary work
    For contractors
    Local area
    Immediate start
    Visa sponsorship

    LG Electronics USA

    Englewood Cliffs, NJ
    2 days ago
  • The Lead Customer Service / Events Coordinator at Sunnyside Community Services, Inc. serves as the primary liaison for community members, visitors, and staff, ensuring a welcoming, professional, and responsive experience while coordinating private events and facility rentals... 

    Sunnyside Community Services, Inc.

    Sunnyside, NY
    2 days ago
  • $125k

     ...you’ll operate with autonomy, lead program development, and partner...  ..., and real-time field insights.Deliver high‑impact presentations...  ...Marketing, serving as a key clinical voice for innovation.Represent the...  ...to work together with our customers to make healthcare better. Employees... 
    Full time
    For contractors
    Local area

    Stryker

    Bronx, NY
    3 days ago
  • $135k

     ...trusting relationships with your customer base, we want to talk to you!...  ...Account Executive to be the lead in identifying, managing, and...  ...ll have the chance to use your voice and build a rewarding career that...  ...Solutions — delivers data and insights to improve the reach, timing,... 
    Contract work
    Temporary work
    Remote work
    Work from home
    Home office
    Flexible hours

    Verisk Analytics

    Jersey City, NJ
    2 days ago
  • $60k - $70k

     ...Wholesale Operations & Customer Experience Coordinator Full-time/Onsite New...  ...0 plus years of experience designing for leading beauty brands informs every product, AFFORM...  ...ensure communication reflects AFFORMs brand voice and customer care standards. Identify... 
    Full time
    Shift work

    Afform (Parallelle)

    Hoboken, NJ
    3 days ago
  •  ...Market Value Inc. is seeking a Customer Service Coordinator to support daily customer interactions and coordinate requests, ensuring timely and accurate service delivery. You will serve as a bridge between customers and internal teams, maintaining clear information flow... 

    Market Value Inc.

    Hoboken, NJ
    5 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Voice of Customer Insights Lead. Be the first to apply!