Voice of Customer Insights Lead
HSAD North America
HSAD North America, supporting LG, is seeking a VOC Insights Manager to translate consumer feedback into actionable business insights. You will own the VOC ecosystem, manage Qualtrics XM Discover, and apply advanced text analytics to drive improvements in LG.com and overall CX. You will partner with Ecommerce, Marketing, Product, and CX teams, build dashboards, deliver executive-ready summaries, and enable stakeholders through demos and self-service tools. #J-18808-Ljbffr HSAD North America
$102k - $130k
...Consumer & Shopper Client InsightsCircana is a leading provider of technology, AI, and data... ..., compelling solutions that align with customer needs and drive action.Knows the Buying... ...?As Director, Consumer & Shopper Client Insights, you'll serve as a strategic insights...SuggestedWork at officeLocal areaRemote workFlexible hoursShift work- ...Omnea's Customer Value Lead At Omnea, we're reinventing how enterprise businesses operate, starting... ...'ve raised $75M from Khosla Ventures, Insight Partners, and Accel to change that. Our... ...up to CFOs. You'll be the internal voice of the customer, working closely with both...Suggested
$165k
...growth platform designed for the world's leading consumer goods companies. Our mission is... ...AI-powered platform. Our solutions help customers continuously optimize commercial... ...Data-driven - makes decisions based on insights, metrics, and business analysis Collaborative...SuggestedHourly payFull timeLocal area- ...Proximo Spirits, Inc. seeks a Sr. Manager, Category & Customer Solutions to lead Category Management, Perfect Store / Perfect Bar framework, and... .... The role combines category, shopper, and channel insights to establish standards and develop customer-facing selling...Suggested
$33.5 - $38.5 per hour
...Online Customer Service Team Lead (Temp) From 1946, people of the House of Parfums Christian Dior in France and around the world embody the... ...collective sales and quality of service KPI targets Reporting & Insights Prepare and deliver team performance reports and...SuggestedTemporary workRemote work- ...version that keeps the role attractive while removing details that could make it obvious which client it is for: Customer Service Supervisor / Team Lead We are seeking a motivated and hands-on Customer Service Team Lead to oversee daily customer support activities...Temporary workWork at officeLocal area
- ...Testing Site - JPMC is seeking a Portfolio Analytics Initiatives Lead to shape the end-to-end analytics roadmap for Trade & Working... ...Product, Sales, Risk, Finance, and Technology to deliver senior-ready insights that lift revenue and capital efficiency. You will design...
- ...quality data and outstanding outcomes for our customers. Innodata (Nasdaq: INOD) is a global... ...workflows, and customer experiences. Leading publishers, information providers, legal... ...strategic partnerships. Serve as the voice of the customer internally, helping shape...Contract workRemote work
$129.64k - $152.85k
...you’ll work on infrastructure customers rely on today and build for what... .... The Role The Product Insights + Enablement (PIE) team works... ...and reporting capabilities Lead implementation rollout administration... ...Build feedback mechanisms and voice fuser loops to understand...Full timeTemporary work$180k - $220k
...quality data and outstanding outcomes for our customers. Remote – United States Innodata (... ...seeking a Director / Client Partner to lead that growth. This is a senior, high-... ...strategic partnerships. Serve as the voice of the customer internally, helping shape...Contract workRemote work$18 per hour
...Customer Service LeadIf you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast... ...paced environment, join Our Burlington team as a Customer Service Lead!As the Part Time Customer Service Lead, under the guidance of...Hourly payPart timeFlexible hoursNight shiftEarly shift$180k - $220k
...quality data and outstanding outcomes for our customers. Director / Client Partner - Strategic... ..., and managed production support. Lead commercial negotiations, proposal... ...accelerate account growth. Serve as the voice of the customer internally and help shape...Contract workFor contractorsRemote work- ...Morris PlainsReports to: Sr. IT Director (dotted line to Commercial and Supply Chain leadership)Level: DirectorRole PurposeThe Digital Customer Experience (DCX) Platform Leader is responsible for transforming how Solstice Advanced Materials engages customers across digital...
$18 - $31 per hour
...emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets... ...long-term, impactful results Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and...Part timeFlexible hoursNight shiftWeekend work$16.92 - $17.42 per hour
...make an impact. Come join our TJX familya Fortune 100 company and the world's leading off-price retailer. Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous...Hourly payTemporary workLocal areaHome officeFlexible hoursNight shift$220k - $240k
...altogether life-changing by shaping customer-driven decision makingWorking... ...business unit, you will lead a global, multi‑disciplinary organization... ...industry‑leading support, insights, and partnership. You will... ...commercial governance.Elevate Voice of Customer (VoC) capabilities...Full timeRemote work- ...core leader, driving value for customers, guiding successful launches,... ...Onboarding, Servicing and Insights (DCOSI)-Digital Data Product... ...innovates new product offerings and leads the end-to-end product life... ...for acting as the voice of the customer and developing...
- ...VEG ER for Pets in Paramus, NJ is seeking a Customer Experience Coordinator to enhance every touchpoint before, during, and after a visit. You will greet customers, manage communications, and ensure compassionate guidance for pets and their families in a fast-paced ER...Flexible hours
- ...and gain better visibility into their financial information. The company has strong product-market fit, a growing customer base, and backing from leading technology investors. About The Role We are looking for a leader to own Customer Success and build the...
$90k
...in engagement rings and fine jewelry. We are looking for a Customer Care Manager to lead the day-to-day execution of our Customer Care function,... ...senior leadership or other internal teams Serve as the voice and brand expert for the team so every customer communication...Full timeSummer workWork at officeWeekend workAfternoon shift$180k - $200k
...United States, serving millions of customers across Shopify, Amazon, TikTok... ..., automation, customer insights, and team leadership to build... ...insights Product review trends Voice of Customer analysis NPS trends... ...team productivity. Leadership Lead and develop Bask & Lather’s Retention...Temporary workRemote work- ...product and brand questions clearly, accurately and in Techless’s voice, using approved information and internal resources... ...public reply is helpful, when a conversation should move to DM or customer support, and when no response (or deleting a comment) is appropriate...Full timeImmediate start
- ...Family Dollar in Yonkers, NY is seeking an Assistant Store Manager to support store operations, customer service and team development. You will assist with daily activities, organize merchandise, and ensure a clean, well-run store environment. The role requires strong...
- JCPenney in New York—Elmhurst area is hiring a Customer Experience Supervisor I to drive profitable sales growth by coaching associates, leading customer service initiatives, and delivering checkout experience strategies. You will mentor cashiers, manage staffing for peak...
$110k - $150k
...operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented... ...revenue, and collaborating with HQ R&D to lead robot component business growth. Key... ...Document customer requirements and market insights (Voice of Customer) to inform next-generation product...Full timeTemporary workFor contractorsLocal areaImmediate startVisa sponsorship- The Lead Customer Service / Events Coordinator at Sunnyside Community Services, Inc. serves as the primary liaison for community members, visitors, and staff, ensuring a welcoming, professional, and responsive experience while coordinating private events and facility rentals...
$125k
...you’ll operate with autonomy, lead program development, and partner... ..., and real-time field insights.Deliver high‑impact presentations... ...Marketing, serving as a key clinical voice for innovation.Represent the... ...to work together with our customers to make healthcare better. Employees...Full timeFor contractorsLocal area$135k
...trusting relationships with your customer base, we want to talk to you!... ...Account Executive to be the lead in identifying, managing, and... ...ll have the chance to use your voice and build a rewarding career that... ...Solutions — delivers data and insights to improve the reach, timing,...Contract workTemporary workRemote workWork from homeHome officeFlexible hours$60k - $70k
...Wholesale Operations & Customer Experience Coordinator Full-time/Onsite New... ...0 plus years of experience designing for leading beauty brands informs every product, AFFORM... ...ensure communication reflects AFFORMs brand voice and customer care standards. Identify...Full timeShift work- ...Market Value Inc. is seeking a Customer Service Coordinator to support daily customer interactions and coordinate requests, ensuring timely and accurate service delivery. You will serve as a bridge between customers and internal teams, maintaining clear information flow...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Voice of Customer Insights Lead. Be the first to apply!
- customer marketing Englewood Cliffs, NJ
- customer satisfaction Englewood Cliffs, NJ
- customer Englewood Cliffs, NJ
- customer retention Englewood Cliffs, NJ
- customer service project coordinator
- customer service coordinator
- customer success lead
- customer data coordinator
- customer experience team manager
- customer operations coordinator




