Flex Associate-3

Saks OFF 5TH is the premier luxury off-price destination. With over 100 stores in the U.S. and Canada and an online platform at SaksOFF5TH.com, the company offers leading fashion brands at exceptional value through expert merchandising and an integrated omni-channel experience. Responsibilities Recommend, select, and help locate or obtain merchandise based on customer needs and desires. Be familiar with store inventory to provide customers with best product knowledge. Consistently greet customers and educate them on current promotions. Foster repeat business by building relationships with customers and promoting the Saks credit card. Efficiently and accurately process sales transactions using the POS register system and adhere to checkout standards. Resolve customer issues through alignment with the core values of trust, integrity, and respect. Achieve individual and store goals for sales, customer acquisition, and loyalty program participation. Participate in the ongoing maintenance of the selling floor and fitting rooms, including resizing of fixtures, putting go-backs away, executing markdowns, and signing fixtures and windows as needed. Complete the markdown process with urgency and accuracy in accordance with company standards. Participate in store programs and selling events. Maintain proper display of merchandise in the store, ensuring compliance with brand standards. Adhere to Asset Protection control and compliance procedures. Support the store shortage and theft awareness program through the company’s reporting methods. Efficiently complete tasks or special projects assigned by store leadership. Qualifications High school diploma or equivalent. Experience in a retail, customer service, or sales environment. Proven sales track record and results-driven mindset. Competitive drive and entrepreneurial confidence to succeed. Demonstrated ability to deliver a high standard of customer service and build exceptional customer relationships. Thorough knowledge of the fashion industry and a passion for sharing your expertise. Ability to act promptly in routine situations and see a clear plan of action to a positive result for the customer. Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers. Flexibility to work evenings, weekends, and public holidays. Benefits and Career Growth Be part of an empowered, innovative team with an adventurous spirit and a customer-centric mindset. Play a critical role in decision-making that positions the company for success. Access rewarding career advancement opportunities across corporate offices, retail stores, photo studios, and distribution centers. A culture that promotes a flexible work environment. Benefits package for all eligible full-time employees, including medical, dental, and vision coverage. Amusing discount on merchandise and additional perks. All associates are expected to create an inclusive environment free from harassment, discrimination, and bullying. Together, we celebrate, advocate for, and learn from our colleagues, customers, and communities to create the best environment to shop and work for all. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #J-18808-Ljbffr