Site Leader I

Lead Security Guard

The Lead Security Guard provides a safe and secure environment for members, staff, visitors, and persons conducting business in an assigned facility by continually looking for situations that could interrupt the normal business flow and taking immediate steps to eliminate the risk. Additionally, the Lead Security Officer engages in loss and crime prevention activities to protect the client's assets. Responsible for providing a safe and secure environment for members, staff, visitors, and persons conducting business for the client.

Organizational Expectations:

• Demonstrates professionalism and accountability
• Demonstrates a safety attitude consistent with Hawque Protection Group toward clients, employees and others
• Demonstrates excellent communication skills
• Ensures confidentiality and security of HPG and client information
• Identifies and utilizes appropriate channels of communication
• Able to speak, read and write English
• Able to think and act calmly to meet unusual occurrences of the job
• Adheres to the organization's Mission, Vision and Values
• Participates in departmental activities, meetings and in-services and follows established guidelines
• Maintains a safe working environment

Essential Job Functions:

• Serves as Lead Security Guard for assigned locations; maintaining knowledge of daily activities, special events, etc.
• Responsible for leading other guards in training, conflict resolution, and time management, including attendance.
• Oversees shift schedules and locations; resolving any conflicts in a professional and timely manner.
• Works closely with HPG leadership and the client to continually assess needs, process efficiencies, and guard competencies.
• Controls building access, property removal, maintains civil law and order and assists in prevention of damage due to fire, theft, or thoughtless acts of individuals.
• Responsible for protection against unlawful and/or unauthorized entry, loss or damage to buildings and grounds and enforcement of HPG and client department policies and procedures.
• Respond to all building alarm signals and assists in protection of vehicles parked in the parking spaces.
• Assumes after-hour responsibility for assistance in monitoring failure or malfunction of electrical and utility system; and in the detection/reporting safety problems.
• Applies consistent good judgment and common sense to assure that everyone the guard comes in contact with receives fair and equal treatment and that all policies and procedures are enforced without favoritism or bias to any one individual or group of people.
• Must demonstrate ability to use good judgment and clear thinking under stress while handling emergency situations such as fire, theft, disputes, trespassers, accidents, etc.
• Must have the ability to detect and report potential as well as real security and safety problems and to distinguish the likely source of the problem.
• Will be expected to receive and comprehend training on equipment and techniques used by the client. Is expected to take remedial corrective steps and/or notify management for all abnormal conditions.
• Requires excellent communications skills and must use tact and good judgment in dealing with staff, members, visitors, and the general public.
• Must be able to prepare complete and easy to read and understand written and electronic reports that are neat, legible and fully accurate. All reports are to be kept continually up to date as they must be completed and turned in before the end of each shift.
• Expected to respond and react positively to all problems, Will assist staff, members, visitors by providing direction and assistance. Will monitor unauthorized individuals and escort them from the premises or call the police. Continually looks for objects, persons, and situations that can interrupt the normal business flow.
• Ensures all guards are fully participating in compliance activities (i.e., employee temperature checks, trainings, etc.)
• Will serve as supervisor in charge
• Other duties as assigned.

Organizational Abilities:

• Commitment to the HPG's core values.
• Ability to analyze, organize and prioritize work under pressure while meeting deadlines.
• Ability to process and handle confidential information with discretion.
• Ability to work evenings, nights, and weekends as necessary.
• Ability to work independently and/or in a collaborative environment.
• Proficiency in computer and/or mobile software (i.e. Microsoft Office, Slack, etc.).
• Ability to operate a motor vehicle

Job Requirements:

• Education: High School Diploma, or equivalent required
• Experience: Minimum of 3-5 years of relevant experience. Managerial or supervisory experience preferred.
• Licenses/Certifications: Georgia 24 Hours Guard Certification Preferred

Functional Demands:

• Environment Work Conditions: Normal working condition with adequate lighting and ventilation
• Infectious Material Exposure: None