Community Specialist, Channel Retail

Imagine what you could do here. The people here at Apple dont just create products they create the kind of wonder thats revolutionized entire industries. Its the diversity of those people and their ideas that inspires the innovation that runs through everything we do from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found a Community Specialist you will demonstrate your passion for Apple sales and growing relationships with multiple partner resellers. You will create excitement and build knowledge around Apple through training and demonstrations by traveling to different stores within your community to deliver outstanding customer experiences. You will be a brand ambassador responsible for influencing every aspect of the Apple experience including merchandising and brand this position you will work 40 hours per week with occasional overtime and your work schedule will typically run Wednesday through Sunday however we do require flexibility as this will change based on business needs. To ensure that you are reasonable proximity to your community you will need to live within 60 miles of the job posting location. You will be required to provide your own reliable and efficient transportation.

In this role you will:nn- Represent Apple within multiple partner stores and help customers develop relationships with our brand.n- Sell directly to customers work closely with partners and create new owners of our products. Your success will be measured on your ability to drive influence even when you are not in the store. n- Provide an amazing customer experience by showcasing our products accessories and services.n- Proactively seek opportunities to expand awareness for new and existing customers.n- Leverage your curiosity for technology and stay up to date on initiatives impacting the customer journey.n- Ensure that all Apple fixtures product exposures and merchandising elements are up to date and maintained according to Apples standards.n- Align with your leader on weekly partner visits.n- Provide daily care and inspection of multiple points of sale according to guidelines and escalate issues for timely and effective resolution.n- Educate partners and customers by offering small in-store trainings delivering demos sharing the latest sales promotions and encouraging adoption of the Apple platform.n- Distill key themes nuances and insights from your store visits and share feedback with other Apple teams.

Typically requires a minimum of 1-2 years of related experiencenPassion for helping customers and partners understand how Apple technology can enrich livesnCuriosity for continuous learning and eagerness to share knowledge with othersnOutstanding customer focusnExcellent communication skillsnAbility to educate inspire and influence othersnSolid relationship building skills with the ability to become a trusted business partner at multiple points of sale

High level of integrity trust and accountabilitynStrong self motivation and ability to work independently in a fast-paced constantly changing environmentnEffective time management including ability to multitask organize and prioritize tasksnAmbition for driving sales results and recommending Apple solutions is desirablenBackground in direct sales or solution-based selling is a plus

Required Experience:

IC