Emergency Communications Specialist

Grand Prairie Emergency Communications CenterDo you have a passion for helping your fellow man? Do you crave a career that is fulfilling and purposeful? Are you looking for an opportunity, where you can truly make a difference in the lives of others? If you answered YES to these questions, you could be the perfect fit for Grand Prairie Emergency Communications Center. We are continually seeking diverse, highly motivated, committed individuals who seek to enhance the lives of others, through service.What it takes to make the teamYou must display a positive, upbeat, team focused attitudeYou must be able to work calmly under pressure, while making time-sensitive decisionsTo achieve daily success, you must be able to work well as part of a teamBeing solution oriented and open to innovationWe work in a fast-paced environment, being able to adapt to change quickly, is a necessityAchieving and maintaining excellence takes feedback, so you must be comfortable with receiving constant feedback on your performanceYou must be dependable, as the success of our team depends on itOur ScheduleWe operate 24 hours a day, 7 days a week, including all holidays & weekends, so flexibility in your schedule is a mustAfter graduating the Emergency Communications Academy, you will be assigned to 1 of 4 teams, working a 12-hour shift that meets the needs of the Emergency Communications CenterThe benefits of working for the City of Grand Prairie Emergency Communications CenterA competitive pay, starting at $25.50/hourCompetitive lateral pay opportunities3 to 4 days off per weekEndless opportunities for skill advancement and training2 to 1 match into Texas Municipal Retirement SystemGreat medical, dental and vision insurancePaid time offStable work environmentTuition reimbursementCertification payMinimum QualificationsMust be at least 18 years of ageAbility to read, write and speak English fluentlyValid Texas driver's licenseThis position requires access to Criminal Justice Information & due to CJIS/FBI policy, applicants must be a U.S. CitizenMinimum of 1 year customer service experienceWork requires knowledge necessary to understand basic operational, technical, reading, math and/or office processes. Level of knowledge equivalent to four years of high school or GED equivalencyCandidate will be required to pass pre-employment screening which includes drug screen, polygraph, psychological, and background investigation.No marijuana/THC usage in the last rolling calendar yearNo felony or class A misdemeanor conviction, deferred adjudication or pre-trail diversionNo family violence conviction, deferred adjudication or pre-trail diversionNo class B misdemeanor conviction, deferred adjudication or pre-trail diversion in the last 10 yearsNo DUI/DWI conviction, deferred adjudication or pre-trail diversions in the last 10 yearsNo open arrest/case for any criminal offense