Supply Chain Operations Specialist I

Charlotte, NC, USA Supply Chain Operations Specialist I CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us? Pay Range: $18.89 - $23.61 Your Role Are you known for exceptional operational support in the supply chain environment? Are you passionate about data reporting and analysis and transportation operations? If so, we have an opportunity that would allow you to provide an essential role and contribute to delivering superior supply chain services. What You’ll Do Develop working relationships with internal and external customers, assist with account management such as maintaining customer profiles, details, and service needs, and address various customer questions regarding shipments, billing, status, services, carriers, and other needs. Interface with airlines, shipping, truck and related carriers to understand requirements and track shipments or details. Manage various documents for accuracy; update operational/customer data in software systems and identify or resolve operational or service concerns. Utilize databases, logs, and other sources to locate and verify information. Track orders and shipments, assist with tracing, create and process invoices, review for operational accuracy, and work with customers on questions and payment. Assist with running, summarizing operational reports, and preparing information required for quotes. Ensure compliance with company policies and procedures and maintain a safe, effective work environment. What We’re Looking For Education and Experience High School graduate or GED. Five years of office experience in a logistics/transportation environment. Skills Basic to Intermediate proficiency in Microsoft Office, internet, web‑based and job‑specific software applications. Utilizes databases and systems to review and verify documentation and information. Ability to prepare basic reports, queries, and operational information. Ability to track and trace basic shipments or product. Characteristics Understanding of providers, carriers and services in related supply chain environments. Ability to communicate potential concerns or delays. Operates in a fast‑paced and changing environment; works well both independently and in a team. Capable of communicating with co‑workers to provide and receive direction. What We Offer Competitive paid time off. 401(k) with company match. Health insurance and an employee benefits platform that offers discounts on gym memberships, retail, travel, car and hospitality brands, including pet insurance. Company‑paid life insurance, accident insurance, short‑ and long‑term disability coverage, and employee assistance plan. Voluntary benefits such as additional life insurance, AD&D coverage, buy‑up short‑ and long‑term disability, critical illness, identity theft & legal plan. Flexible paid time off programs including company‑paid holidays. Tuition reimbursement program. Equal Opportunity Statement CEVA Logistics is proud to be an equal‑opportunity workplace and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities. Legitimate Recruitment Notice Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: View email address on click.appcast.io. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar. Information Accuracy Information provided is true and accurate. False statements or information will result in the application being voided. #J-18808-Ljbffr