Senior Manager, Solutions Engineering

Hands-on and operationally-minded, the full-time Senior Manager, Solutions Engineering will lead and scale post-sales technical functions, focusing on customer onboarding, technical solutioning, and delivery while working remotely. Key Responsibilities Lead a team of Solutions Engineers to bridge product capabilities with customer outcomes, supporting complex deployments and developing repeatable solution frameworks Manage a high-impact team focused on scoped engagements and technical escalations, ensuring profitable and scalable delivery Build and maintain playbooks and processes to convert ad-hoc efforts into measurable delivery, while tracking key performance metrics Required Qualifications Extensive experience in Professional Services or Solutions Engineering, with a proven track record in B2B enterprise software environments Hands-on experience with complex on-premise or hybrid deployments, preferably in the analytics or data science software landscape Demonstrated ability to build processes and scale delivery, including experience with SOW-based engagements Fluency in AI tools and modern technology, with the ability to evaluate and implement AI use cases effectively Commitment to team development, investing in career growth and keeping team members updated on emerging tools and capabilities