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CSR- Customer Service Representative

Brand Bloom Services

Job Description

Job Description

We are seeking a CSR- Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Structured training and quality-focused systems are provided to support long-term performance and success.

Responsibilities:
  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

​ Qualifications:

  • Previous experience in customer service, sales or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Strong verbal communication and interpersonal skills
\nCompany Description

Brand Bloom Services Inc. was founded with a single mission: to bring back the human touch in marketing. In a world dominated by clicks and impressions, we believe the most impactful connections still happen directly—between people.

​What began as a small outreach team has grown into a cross-state direct marketing agency with offices in Fresno and Toledo, California, and active campaigns across California and Ohio. We work on behalf of some of the most forward-thinking brands to put their products and services directly into the hands of the customers who need them.

​We’re not just marketers—we’re representatives, relationship-builders, and results-driven professionals who take pride in helping businesses grow one real conversation at a time.

Company Description

Brand Bloom Services Inc. was founded with a single mission: to bring back the human touch in marketing. In a world dominated by clicks and impressions, we believe the most impactful connections still happen directly—between people.\r\n\r\n​What began as a small outreach team has grown into a cross-state direct marketing agency with offices in Fresno and Toledo, California, and active campaigns across California and Ohio. We work on behalf of some of the most forward-thinking brands to put their products and services directly into the hands of the customers who need them.\r\n\r\n​We’re not just marketers—we’re representatives, relationship-builders, and results-driven professionals who take pride in helping businesses grow one real conversation at a time.

Vacancy posted 5 days ago
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