Help Desk Support Specialist
Marlabs
We are looking for a Help Desk Specialist in Miami, FL, to provide technical support and assistance to employees or customers. The ideal candidate will have strong problem-solving skills, excellent communication, and the ability to troubleshoot various hardware, software, and network issues. Key Responsibilities Provide Tier 1 & 2 Technical Support Respond to IT support requests via email, phone, or ticketing system Diagnose and resolve hardware, software, and network issues Escalate complex problems to higher-tier IT support when necessary Manage IT Assets & Systems Install, configure, and update software and hardware Maintain user accounts, access control, and permissions (Active Directory, Google Workspace, etc.) Ensure proper documentation of technical issues and resolutions Support Cloud & SaaS Applications Assist users with Office 365, Google Workspace, and other productivity tools Troubleshoot VPN, remote desktop, and cloud-based applications Security & Compliance Educate users on best practices for IT security Support data backup and recovery processes Monitor and report potential security threats Required Skills & Qualifications Education: Bachelor's degree in IT, Computer Science, or related field (or equivalent experience) Technical Skills: Experience with Windows, macOS, and Linux troubleshooting Knowledge of networking (DNS, DHCP, VPN, TCP/IP) Knowledge of the platforms (AZURE, INTUNE, IVANTI) Familiarity with ticketing systems (Jira, ServiceNow, Zendesk) Basic scripting (PowerShell, Bash) is a plus Soft Skills: Strong problem-solving and multitasking abilities Excellent communication skills for non-technical user Ability to work in a fast-paced environment Preferred Qualifications (Nice to Have) IT certifications (CompTIA A+, ITIL, Microsoft Certified: Modern Desktop Administrator) Experience with enterprise security tools (firewall, antivirus, endpoint protection) Previous experience in a customer-facing IT support role Tools (Nice to Have). IAM Application JIRA (Control of users with special profiles) #J-18808-Ljbffr Marlabs
$52.9k - $108k
...Help Desk Specialist The Opportunity: Are you a dedicated, adaptable professional passionate about solving technical challenges in a fast... ...to provide effective, efficient, timely, and valuable support for internal and external mission partners? We're looking for...SuggestedFull timeContract workPart timeWork at officeLocal areaRemote workBooz Allen Hamilton
Miami, FL1 day ago- Looking for a Help Desk Specialist to provide technical support and assistance to employees or customers. The ideal candidate will have strong problem-solving skills, excellent communication, and the ability to troubleshoot various hardware, software, and network issues...SuggestedWork at officeRemote work
- ...Job Description Job Description Position Summary The IT Help Desk Specialist provides first-level technical support to hospital staff, clinicians, and departments to ensure uninterrupted use of computer systems, applications, and network resources. This role is critical...SuggestedPart timeWork experience placementWork at officeRemote workShift work
- ...Technical Support Supervisor Miami – must be onsite 5 days/week Summary The Tech Support Supervisor is responsible for supervising... ...systems. Demonstrates the willingness and ability to help other team members on difficult issues. Documents new findings...SuggestedFor contractorsWork at officeLocal areaRemote workNight shiftWeekend work
1872 Consulting
Miami, FL1 day ago - ...IT Technical Support Specialist Sentara is hiring an IT Technical Support Specialist! This position is onsite. Location: Sentara Health Plan AvMed Miami, 3470 NW 82nd Ave, IT Office: Suite 1100, Doral, FL 33122 The IT Technical Support Specialist is a customer...SuggestedTemporary workWork at officeRemote work
Sentara Healthcare
Miami, FL19 hours ago - Responsibilities:* Technical Analyst - SOA/ESB.* Lead Business Requirement discussions, identify system impacts and provide Business Reuqirements,System Requirement Specifications, Traceability Matrix, Test Strategy etc.* Understand and have good knowledge of US Health ...
- ...customer service. Join a Company that Empowers you to Build your Future The Lead Onsite IT Technician provides advanced technical support and leadership for Lennar Associates. This role involves offering advice, mentorship, and training to other technicians, ensuring the...For contractorsLocal areaImmediate start
- ...handling complex technical requests, and ensuring a high level of client satisfaction. Produce, update, and maintain best practice support documentation. Offer end-to-end resolution of incidents, including proposing and implementing improvements to prevent future occurrences...Shift work
$99.37k - $141.96k
...functional area. Provides leadership and customer support by meeting staffing needs through the... ...make recommendations for improvements. Helps define strategy and processes for defined... ...a centralized technical support and help desk team for a wide variety of corporate...Hourly payFull timeFor contractorsWork experience placementWork at office- Location: Broward, FL (Hybrid - 3+ days onsite) About the Role We are seeking an experienced Service Desk Manager to lead high-performing support operations within a fast-paced Managed Services (MSP) environment . This role is ideal for a hands-on leader who thrives in...Remote work
$99.37k - $141.96k
The Service Desk Manager is responsible for technology business leadership and vision in... ...or application development environments, supporting a national business across multiple... ...make recommendations for improvements. Helps define strategy and processes for defined...Hourly payFull timeFor contractorsWork experience placementWork at office- Position Summary: Responsible as technical resource for outside salespeople, customers, and factories trouble shooting problems in the office and field technical assistance as required. Works under general supervision. Position Responsibilities:Prepares controls layouts...Work at office
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Ransom Everglades
Miami, FL2 days ago - ...IT Support Specialist The Company One Spa World is a worldwide provider and innovator in the fields of beauty, wellness, rejuvenation... ...Include: • 3+ years in IT Support role and/or technical help desk support role Microsoft Certification (MCP, MCSE, MCSD,...Remote workWorldwideFlexible hours2 days per week
OneSpaWorld
Miami, FL19 hours ago - ...Support Desk Technician The role of the Support Desk Technician is to provide fast and reliable technical assistance on all IT related... .... Three (3) years' experience working in an IT support role or Help desk environment. A+ Certification preferred. Licensure / Certification...Work experience placementWork at office
Community Health of South Florida
Miami, FL3 days ago $80k - $90k
...accomplish business tasks. The objective will be to respond to support requests in a timely manner, be the reference point for all IT support... ...: Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely,...Work at officeLocal areaRemote workFlexible hoursTeamLogic IT
Miami, FL19 hours ago- ...JOB TITLE: IT Support Specialist III EMPLOYER: A-CAP Services LLC DEPARTMENT: Financial Technology REPORTS TO: Chief Technology Officer LOCATION : Onsite in Miami (Brickell) ABOUT THE COMPANY A-CAP is a leading provider of capital...Full timeWork at officeWork visaMonday to Friday
A-CAP
Miami, FL2 days ago $25 - $27 per hour
...and milestones through personalised service and high-quality products. We are currently seeking a dedicated and proficient IT Support Specialist to join our team and ensure the smooth operation of our technology infrastructure. The ideal candidate will be the first...Hourly payFull timeWork at officeRemote workBurjline Builders
Miami, FL3 days ago- ...Our client is seeking a Warehouse IT Support Specialist to join their dynamic team. As a Warehouse IT Support Specialist, you will play a vital... ...(NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by...Weekly payTemporary workFlexible hoursShift work
Experis/Manpower Group
Miami, FL4 days ago $22.93 - $29.06 per hour
...IT Support Technician At Cumming Group, you will work on some of the world's most exciting projects in a dynamic environment where your... ...: Answer calls and respond to tickets from the Support Desk ticketing system. Communicate using MS Teams, email, and in person...Hourly payFull timeTemporary workCurrently hiringWork at officeLocal areaRemote workCumming Group
Miami, FL3 days ago- ...Help Desk Specialist One of our clients located in Hialeah, FL is searching for a Help Desk Specialist. The Help Desk Specialist will be responsible for providing technical assistance and support related to personal workstations (desktops and laptops) and the productivity...Work at officeLocal area
3ME Consulting, Inc.
Hialeah, FL3 days ago - ...IT Support Technician We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success. This position is based in our Miami office. We are seeking an IT Support Technician to join our team. The IT...Temporary workWork at office
Holland & Knight
Miami, FL4 days ago - ...IT Support Technician We are looking for an experienced IT Support Technician to provide first-line support and assist with... ...Services to our internal offices and remote staff. The IT Service Desk, which you will help manage, serves as the centralized contact point for all IT-...Work at officeRemote workRelocation package
My VA Support
Miami, FL2 days ago - ...Senior Help Desk Technician Employment Type: Full Time CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors,...Full timeFor contractorsWork at officeRemote workFlexible hours
Contact Government Services LLC
Miami, FL3 days ago - ...Technician Networks, and Intelligence Specialists keep the Fleet connected,... ...communication systems that support naval operations; as a Cryptologic... ...track adversary activity, and help protect Navy networks and... ...and watch floors; mix of help desk and user support, network and...ApprenticeshipWorldwideShift work
US Navy
Miami, FL2 days ago $19 - $22.33 per hour
...Deskside Support Technician At CompucomStaffing, you're more than just a number. Our employee relationship managers support you throughout... ...Qualifications: Minimum 2+ years of experience providing Desk Side Support Prior experience in enterprise environments or...Hourly payMinimum wageLocal areaRemote workExcell Ltd
Miami, FL2 days ago- ...Weaver Miller, a full-service commercial law firm serving clients throughout Florida, is seeking a full-time Multimedia Technical Support Specialist to work in our downtown Miami Office. The Multimedia Technical Support Specialist will be responsible to create and provide...Full timeWork experience placementLocal area
Stearns Weaver
Miami, FL19 hours ago - ...on 20+ acres just north of mid-town Miami, and is home to our support departments like Finance, Accounting, Human Resources, Marketing... ...purposeful work with our diverse and respectful team Job Title: Help Desk Analyst Job Summary Dynamic and resourceful I.T....Full timePart timeLocal areaRemote work
Miami Jewish Health
Miami, FL3 days ago - ...sell on their own terms. We've built an end-to-end online experience that has already helped thousands of people and we're just getting started. About The Role The IT Support team delivers technical support and office technology services to all Opendoor personnel...Work at officeLocal areaRemote workMonday to Friday
Opendoor
Miami, FL3 days ago - ...Help Desk Technician II Miami Full-time Permanent employee Your Mission To provide the employees of Dynamix Labs Recruitment of... ...approach. We help organizations work smarter through solutions in IT support, cloud services, cybersecurity, and modern communication. From...Permanent employmentFull time
Dynamix
Miami, FL1 day ago
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