Assistant Manager

About the Job

Restaurant Assistant Manager supports the Operations Manager in overseeing daily operations, managing staff, ensuring high-quality customer service, and controlling costs. Key responsibilities include scheduling, training, inventory management, resolving customer issues, and enforcing safety/hygiene regulations, often acting as the manager on.

Key Responsibilities & Duties:

• Operational Leadership: Manage daily shifts, ensuring smooth front-of-house and back-of-house operations.
• Staff Management: Assist with hiring, training, mentoring, and scheduling employees to ensure adequate coverage.
• Customer Service: Address and resolve customer complaints, feedback, and special requests promptly.
• Inventory & Purchasing: Monitor stock levels, place orders for food/supplies, and maintain vendor relationships.
• Financial & Administrative: Assist in calculating payroll, analyzing daily sales, and maintaining inventory records.
• Compliance & Safety: Ensure compliance with health, safety, sanitation, and alcohol service regulations.

Required Skills & Qualifications:

• Experience: Proven experience in restaurant management or supervisory roles.
• Leadership: Strong communication, interpersonal, and motivational skills.
• Operations Knowledge: Understanding of POS systems, inventory management, and food safety standards.
• Flexibility: Availability to work flexible hours, including weekends, nights, and holidays.

About the Company

Established in 2015, Courthouse Pizzeria is owned by Melissa and Jeffrey Miller, local Medina Ohio residents. We believe in family, team, and community. We take pride in developing a strong work ethic, a sense of urgency, and the importance of teamwork.We protect our team and ensure a drama-free work atmosphere. We have very low turnover. Those that thrive in drama and have a "that's not my job" attitude don't last long, as our positive culture and strong team will drive them out.