Assistant Vice President, Loan Servicing

Institution for Savings

Job Description

Assistant Vice President Loan Servicing

The Institution for Savings is seeking an Assistant Vice President of Loan Servicing to support the servicing of residential and commercial loan portfolios. This role ensures operational effectiveness, regulatory compliance, and high standard of customer service, while serving as an expert for complex loan servicing matters.

Responsibilities:

Parameter report maintenance
Investor reporting
General Ledger reconciliation and resolution
Set up of purchased/participation loans
Transaction corrections
Reviewing daily reports
Loan OnBoard liaison
Back up the VP of Loan Operations
Mentor the servicing team and assist with more complex loan servicing questions.

Job Qualifications:

Bachelor’s degree from four-year College or University; or one or two years related experience and/or training; or equivalent combination of education and experience.
Experience with loan servicing systems.
Proficiency in Microsoft Excel and Word.
Strong problem-solving and analytic capabilities
Excellent communications and interpersonal skills
Strong customer service skills to effectively resolve customer’s concerns
Embraces team-oriented culture with leadership potential.

The salary range listed is just one component of the Bank’s total compensation package. Other rewards include fully paid medical, dental and vision insurance, dollar-for-dollar 401(k) match up to 10%; life insurance; disability plan; pension plan after 2 years of service; generous vacation and PTO time and a quarterly incentive.

The Institution for Savings is an Equal Opportunity Employer. Member FDIC. Member DIF.

Apply

Vacancy posted 12 days ago

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