Assistant To Director Of Operations

Job Description

Job Description

Vida Integrated Health is seeking a motivated, detail-oriented Assistant to the Director of Operations to join our growing team across our six clinics in the greater Seattle area.

This is a unique opportunity for someone who enjoys learning how a business operates, working with people, and helping teams run more efficiently. In this role, you will work closely with the Director of Operations and Clinic Managers to support the day-to-day operations of our clinics, strengthen consistency across locations, and help ensure an exceptional experience for our patients, providers, and staff.

 

To begin, you will spend time training at the front desk and learning Vida's systems, processes, and day-to-day clinic operations firsthand . This foundational training is an important part of the role and will give you a strong understanding of how our clinics function and how our teams interact with patients. As you develop your knowledge and experience, your responsibilities will expand to include supporting clinic teams, assisting with operational initiatives, helping implement new processes, and working alongside the Director of Operations on projects and opportunities for improvement.

 

The ideal candidate is proactive, organized, adaptable, and comfortable working in a fast-paced environment . You should enjoy solving problems, supporting others, and learning new systems and processes. Previous leadership or supervisory experience is preferred, but we are equally interested in someone with strong potential who is eager to grow. Healthcare experience and general knowledge of health insurance are a plus, but are not required. Preference will be given to candidates with experience in healthcare, hospitality, customer service, athletic facilities, or other environments where strong organization, communication, and customer service are essential. This position offers an excellent opportunity to gain broad exposure to clinic operations, leadership, and healthcare administration , with potential for future advancement within Vida.

 

Why You’ll Love Working With Us:

• Supportive Culture: Join a team that values collaboration, respect, and continuous improvement.

• Professional Development: Enjoy opportunities for learning, growth, and career advancement.

• Innovative Environment: Be part of a forward-thinking clinic that embraces continuous improvement.

• Expanding Presence: With six locations across Greater Seattle—Capitol Hill, U Village, Kirkland, Bellevue, Everett, and Renton—we are growing and thriving.

• Provider-Owned: We are proud to be provider-owned, ensuring our commitment to quality care and a supportive work environment.

• Generous and Flexible Paid Time Off

• Paid Holidays

• Comprehensive Insurance : Medical, Dental, Vision, Life Insurance, and more.

• Internal Wellness Program: $2,000 in annual credits.

• Product & Supplement Discounts

• 401(k) Retirement Program: With employer match.

Compensation:

$28 - $32 hourly

Responsibilities:

Training & Clinic Operations

• Complete comprehensive front desk training to learn Vida's systems, processes, workflows, and standards.

• Develop a strong understanding of the patient experience from scheduling and check-in through checkout and follow-up.

• Learn and become proficient in the systems and processes used across Vida's clinic locations.

• Support front desk teams and Clinic Managers with day-to-day operational needs as your knowledge develops.

• Assist with training and onboarding front desk and support team members as appropriate.

• Help ensure front desk and customer service practices are being followed consistently and accurately.

Director of Operations Support

• Work closely with the Director of Operations to support day-to-day operational needs and priorities.

• Assist with implementing new processes, procedures, and best practices across clinic locations.

• Help coordinate and follow up on operational projects and initiatives.

• Assist with gathering information, identifying trends, and preparing information that helps support operational decision-making.

• Serve as an additional resource for the Director of Operations and clinic teams when questions, challenges, or operational needs arise.

• Help ensure communication and implementation of operational initiatives are consistent across locations.

Qualifications:

• At least 1 year of experience in a leadership, supervisory, customer service, front office, hospitality, or similar role .

• Strong organizational skills and exceptional attention to detail.

• Ability to learn and become proficient in new systems, software, and processes.

• Strong communication and interpersonal skills, with the ability to work effectively with clinic staff, providers, leadership, and patients.

• A proactive, self-motivated approach with the ability to recognize needs and take initiative.

• Strong problem-solving skills and the ability to adapt to changing priorities.

• Demonstrated ability to provide a positive, supportive, and professional presence in a team environment.

• Comfortable learning and working within a fast-paced, multi-disciplinary healthcare environment.

• Ability to travel between Vida clinic locations as needed.

• Healthcare experience and general knowledge of health insurance are preferred, but not required.

• Preference will be given to candidates with experience in chiropractic, physical therapy, acupuncture, massage, naturopathic medicine, internal medicine, athletic facilities, hospitality, or other healthcare/customer -service settings .

• Bilingual English/Spanish is a plus.

About Company

Welcome to Vida, where integrated healthcare meets unparalleled excellence in the greater Seattle area. At Vida, we bring together a dynamic team of Functional Medicine Physicians, Nutritionists, Chiropractors, Acupuncturists, Physical Therapists, and Massage Therapists, all united under one roof with a singular mission: to help you achieve your health and wellness goals.

Our collaborative approach ensures that you receive the most effective treatment plans and outcomes. Our providers regularly engage in patient roundtable meetings, sharing insights and strategies to enhance your care. With the convenience of being just steps away from each other, our experts can easily consult with one another, ensuring seamless coordination and comprehensive support.

At Vida, we believe that "Together is Better." Experience the synergy of a dedicated team working in harmony with you for a healthier, happier life. Join us at Vida, where your well-being is our passion!