Regional Director of Operations - PACNW
Bright Talent, Inc.
Our client is hiring Regional Directors of Operations to lead multi-site performance across the Pacific Northwest. Our client isn't just growing - they are scaling with purpose. With 120+ clinics across 19 states (and expanding rapidly), our client is building a national dermatology platform rooted in clinical excellence, operational discipline, and a fiercely patient-first mindset. Their model is sophisticated—but the culture stays personal, physician-led, and values-driven. As they continue to expand, they’re adding a Regional Director of Operations to lead performance across their Pacific Northwest market. This is a high-impact, newly created leadership role focused on multi-site operational excellence, physician partnership, and scalable growth—without losing what makes them special. This role supports the Pacific Northwest region and must be based in the Seattle or Portland area, near a major airport. The position requires approximately 60% travel, with significant time spent in the field supporting clinic teams and physician leaders. When not traveling, the role offers remote flexibility. Relocation assistance will be considered for candidates open to moving to the Seattle area. If you thrive in high-growth healthcare environments, excel at leading geographically dispersed teams, and know how to balance people, performance, and profitability, this opportunity was built for you. While this search is focused on the Pacific Northwest, they are continually building their leadership pipeline. Candidates outside of Seattle or Portland who are not open to relocation but are interested in future regional opportunities are encouraged to apply. What We Value Fun – We create an engaging, positive environment for patients and teammates Common Sense – We take a practical, thoughtful approach to care and operations Integrity – We do the right thing, even when no one is watching Excellence – We set high standards and continuously raise the bar Determination – We solve problems and push through challenges Teamwork – We win together and support one another every step of the way Your Mission As a Regional Director of Operations , you will have full operational and financial ownership of your region—typically 20+ dermatology clinics and 75+ teammates —and play a critical role in ensuring consistent, high-quality patient care while driving sustainable growth. Reporting to the Chief Operating Officer and partnering closely with the Market Medical Director , you will serve as the connective tissue between providers, clinic teams, and corporate leadership—turning strategy into execution and vision into results. What You’ll Do Regional & Financial Leadership Own full P&L responsibility for your region, driving strong financial, operational, and clinical outcomes Develop and execute regional operating plans focused on growth, efficiency, labor management, and patient experience Monitor KPIs, identify trends, celebrate wins, and coach underperforming locations to success Build trusted, collaborative relationships with physicians, APPs, and clinical leaders Meet regularly with providers to review performance, remove barriers, and identify growth opportunitiesPartner with Market Medical Directors and Operations leadership on key regional decisions Lead, mentor, and develop clinic leadership and teams across a geographically dispersed region Oversee hiring, onboarding, performance management, and professional development Foster a culture that reflects Epiphany’s Core Values and commitment to excellence Growth & Expansion Support new clinic openings, relocations, expansions, and renovations Partner with Corporate Development, Physician Recruiting, and Operations to pursue new business Support acquisition integrations and ensure a smooth transition into the Epiphany platform Operational Excellence & Compliance Ensure clinics meet all quality, regulatory, compliance, HIPAA, and OSHA standards Drive consistent, high-quality patient experiences across all sites Collaborate with corporate partners to implement best practices and strategic initiatives What We’re Looking For Director-level (or higher) experience leading multi-site healthcare operations (20+ locations required) Background in a healthcare specialty environment (dermatology, ophthalmology, dialysis, gastro, anesthesiology, ambulatory/surgery center, etc. strongly preferred) Proven success owning P&L, KPIs, and large geographically dispersed teams Strong ability to influence and partner with physicians and clinical leaders Comfortable with up to 60% travel , primarily within your region Tech-savvy with strong proficiency in EHR systems and Microsoft Office Strategic thinker who can also roll up their sleeves in a fast-paced, high-growth environment Work Environment & Physical Requirements This role supports medical office, procedure, and laboratory environments and may involve exposure to communicable diseases or biohazards. Physical requirements include standing, walking, sitting, bending, and lifting up to 30 lbs. Why You’ll Love Working Here Lead at scale while still making a direct, visible impact Partner with top-tier physicians and executive leadership Join a purpose-driven, rapidly growing healthcare organization Competitive compensation, strong benefits, generous PTO, and an annual allowance for services Real runway for growth as we continue to expand nationwide #J-18808-Ljbffr Bright Talent, Inc.
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