Senior Lead Software Engineer

Senior Lead Software Engineer At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 40 brands, 14,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. The Senior Lead Software Engineer is a hands-on player-coach who partners with business users, product leaders, and technology teams to solve high-value Order Management problems through secure, scalable software. You will work across discovery, solution design, hands-on development, deployment, and adoption while leading and developing a small pod of engineers. This role is ideal for a pragmatic technical leader who can translate ambiguous needs into production-ready applications, integrations, APIs, and data solutions; measure business impact; and create reusable engineering patterns for the broader Order Management and enterprise application landscape. Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position. Hybrid: At Allegion, we're driven by a bold vision: redefining safety while empowering our employees to thrive. This role follows our hybrid work model—combining in-person collaboration for meaningful moments with the flexibility of remote work. Because hybrid arrangements can vary by team and business needs, your talent acquisition partner will share the specific expectations for this role. While this is the current structure and we currently have no plans to change, we reserve the right to make changes to the hybrid schedule as needed at the Company's discretion. What You Will Do: Partner directly with business leaders, domain experts, product teams, and end users to identify high-value problems and define measurable outcomes Lead rapid discovery and technical design, translating ambiguous operational needs into clear solution approaches, prototypes, and delivery plans Build and deploy production-grade applications, integrations, APIs, and data workflows that meet enterprise architecture and security standards, using AI capabilities when they provide clear business value. Evaluate and implement automation, analytics, generative AI, and agentic capabilities where appropriate to reduce manual effort, improve decision-making, and streamline exception handling across the order-to-cash process. Own solutions end to end, from hands-on development and testing through release, observability, adoption, and continuous improvement Embed with delivery and operational teams to understand real workflows, validate solutions in context, and shorten feedback cycles Make sound build, buy, configure, and integrate decisions while balancing speed, scalability, maintainability, risk, and user value Collaborate across architecture, cybersecurity, data, cloud/platform, product, and support teams to remove delivery barriers and operationalize solutions Establish reusable engineering patterns, reference implementations, integration approaches, and practical standards that accelerate future deployments, including AI-related patterns when applicable. Define and drive the software engineering strategy for the Order Management organization across its business capabilities, applications, integrations, data platforms, and enabling technologies Establish Order Management technology roadmaps, architecture direction, engineering standards, and reusable practices that align delivery across teams and support broader enterprise objectives Serve as the principal technical authority for Order Management application architecture and engineering practices, partnering with senior IT and business leaders to shape investment priorities and strategic initiatives Anticipate industry and technology trends, evaluate emerging technologies, and translate relevant opportunities into scalable Order Management capabilities that improve customer experience, operational performance, and competitive advantage. Provides enterprise-level technical leadership through influence, driving alignment across engineering teams and partnering with senior technical leaders to establish engineering standards, architecture direction, and technology best practices. Communicate technical tradeoffs, progress, risks, and business impact clearly to both technical and executive stakeholders Serve as a player-coach: remain hands-on in design and delivery while leading a small pod of engineers, setting technical direction, reviewing designs and code, and raising the quality of engineering and AI practices across the team Use AI-assisted engineering tools (coding assistants, agentic development workflows) in daily delivery and coach the team to do the same responsibly What You Need to Succeed: Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field, or equivalent practical experience 12 + years of significant experience designing, building, and operating production-grade full-stack software, enterprise applications, integrations, or data-intensive solutions Strong hands-on development skills in at least one modern programming language such as Python, C#, Java, or TypeScript, with experience using Git-based development practices Experience designing and integrating REST APIs, event-driven services, databases, and cloud-based application components Demonstrated ability to work directly with business users, clarify ambiguous needs, and translate workflows into effective technical solutions Experience leading technical delivery across the full software lifecycle, including architecture, development, testing, deployment, monitoring, and support Working knowledge of how to evaluate and govern AI systems, including evaluation frameworks, guardrails, human-in-the-loop design, data privacy, and responsible-AI practices Strong troubleshooting and systems-thinking skills, with the judgment to balance rapid delivery with security, reliability, and maintainability Effective written and verbal communication skills, including the ability to explain complex technical and AI decisions, tradeoffs, and risks to nontechnical and executive stakeholders Player-coach leadership style, with experience mentoring and technically leading a small team while remaining hands-on, and influencing teams without relying on formal authority Ability to manage multiple priorities, operate with autonomy, and travel occasionally to work alongside users and delivery teams when needed up to 15% Preferred (Nice to have): Experience with the Microsoft stack, including Azure (Azure AI Foundry, Azure OpenAI, Functions, Logic Apps), Dynamics 365, Power Platform, Copilot Studio, and Microsoft Fabric Experience with modern front-end frameworks, containerization, CI/CD, infrastructure as code, and observability tools. Demonstrated experience delivering generative AI or LLM-based solutions into production, such as retrieval-augmented generation, AI agents, or intelligent automation, including orchestration, prompt design, and integration with enterprise systems Experience with agent frameworks and orchestration, LLM observability and evaluation tooling, and building AI accelerators reused across multiple teams Knowledge of Order Management, quoting, configuration, pricing, fulfillment, EDI, ERP, CRM, or other complex enterprise workflows Experience in consulting, solutions engineering, customer engineering, technical product delivery, or another embedded engineering role Experience establishing reusable platforms, accelerators, or engineering patterns across multiple teams or business capabilities Why Work for Us? Allegion is a Great Place to Grow your Career if: You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there's plenty of room to make an impact. As our values state, "this is your business, run with it". You're looking for a company that will invest in your professional development. As we grow, we want you to grow with us. You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work! You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential. What You'll Get from Us: Health, dental and vision insurance coverage, helping you "be safe, be healthy" Unlimited Paid Time Off A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period Health Savings Accounts – Tax-advantaged savings account used for healthcare expenses Flexible Spending Accounts – Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses Disability Insurance –Short-Term and Long-Term coverage, paid for by Allegion, provides Allegion, PLC