Sales Coordinator

Position Title: Sales Coordinator

Reports to: Director of Member Experience

Location: Our gorgeously-designed Amara Club coworking space in Schaumburg, IL

Schedule: Full-time, Monday-Friday daytime business hours (some exceptions apply)

THE ROLE IN A NUTSHELL

As our Sales Coordinator, you will tackle lead pipelines, drive membership development and meeting room bookings, manage event-related sales, and follow up across our portfolio of coworking spaces in Texas, the Chicago suburbs, and upcoming in Phoenix. You're not just selling desk space or event space - you're building a community. Every lead you close, every tour you schedule, and every event you coordinate helps grow the 25N community, which is our real product. This role is the heartbeat of our sales operation, and the energy you bring sets the tone for the whole team.

This is the perfect spot for someone who thrives on movement, loves a good challenge, and gets a genuine kick out of connecting people with their most joyful workdays. Fast-paced, fun, and full of wins - if that sounds like you, we can't wait to meet you.

WHAT'S IN IT FOR YOU:

• $60,000-70,000 annual salary commensurate with experience
• 1 week of vacation time after 3 months, 2 weeks of vacation on the 1st & 2nd anniversary, and 3 weeks of vacation time on the 3rd and following anniversaries.
• 11 paid holidays per year.
• 5 days of paid sick time per year
• 2 days of paid volunteer time per year.
• Full suite of healthcare benefits (Including medical, dental, vision, disability and life insurance)
• 401k Retirement Savings Plan
• $1,000 annual stipend for ongoing training, wellness, and education
• Endless freshly brewed coffee/tea.
• Loads of 25N-branded swag.
• ...did we mention snacks?

YOU'LL KNOW YOU'RE CRUSHING IT IN THIS ROLE WHEN...

• You're developing rapport quickly and easily with our target customers and decision-makers.
• Inquiries for events and meeting space reservations are managed with expert care and high-energy professionalism.
• The sales pipeline is updated in real time, and leads are consistently followed up on.
• You're closing deals and generating revenue weekly - and reporting those wins to leadership clearly and concisely.
• Members and prospective members love talking to you and feel supported by your timely and helpful communication.
• The 25N team comes to you for sales support, and you produce results for their leads.
• You genuinely enjoy team calls and feel a sense of camaraderie with the entire 25N crew, no matter their department.
• You're illustrating our core values and striving to achieve our community-building mission.
• Our leadership team is feeling well-supported by your efforts and able to confidently hand the reins over to you.

WHAT WE'RE LOOKING FOR:

2+ years of experience in sales or business development is required. Additionally, you would describe yourself professionally as...

• A "closer" - competitive and motivated by "winning" against competitor companies
• Confident, self-assured, improvisational and creative; able to think outside the box and "make it happen"
• Detail-oriented, accountable, and proactive
• Able to address prospects in positions of power with assertiveness, yet able to "read the room" and communicate respectfully
• A sociable extrovert: energized by human interaction and genuinely interested in people's lives
• Decisive and willing to "ask for forgiveness" later in favor of making the sale (within reason!)
• Skilled at digesting and memorizing information for quick recall, and driving pointed conversations... with literally anyone
• Well-spoken and well-written; friendly, intuitive, and empathetic
• Optimistic; doesn't take business matters personally and can move on quickly
• Motivated by feedback and willing to review interactions with prospects
• Not discouraged by mistakes, failed experiments, or frequent "Nos"
• An eager team player who communicates daily with in-space teams and enjoys sharing successes and giving credit where credit is due
• Responsible, trustworthy, and comfortable making sales calls and following up on leads
• Proficient in CRM software (HubSpot experience is a plus!)
• Great at multitasking and managing multiple leads and inquiries simultaneously

DUTIES + RESPONSIBILITIES:

Coworking Member Sales

• Collaborate with the Community Team on the member sales process, which includes:
  • Fielding sales calls.
  • Educating prospects on our products & services.
  • Following up regularly with prospects by phone and email.
  • Updating our CRM pipelines in real time.
  • Generating preliminary proposals.
  • Collaborating across 25N teams on sales efforts (e.g., marketing, accounting).
  • Conducting tours for the Schaumburg space, and/or scheduling tours for prospects with the onsite community team.
  • Engaging with brokers and enterprise B2B customers.
  • Update CRM pipelines and manage contacts in HubSpot in real time.

Event Sales & Coordination

• Follow up with meeting room leads and assist in booking prospects.
• Conduct tours of our event spaces
• Make outbound sales calls to past clients, warm leads, and new prospects to increase meeting room bookings and event sales.
• Organize and manage contacts in HubSpot, ensuring the sales pipeline is always current.
• Assist the Director of Sales & Events with coordination and detail planning for events, including set up and take down of event spaces when needed.
• Post-Sale Client Logistics Coordination & Catering Coordination

CRM Management and Reporting

• Maintain data integrity, and up to date contact and activity details for members and leads in Hubspot.
• Generate reports as needed.

Marketing Support & Outreach

• Assist the Marketing Team with event and programming initiatives that support sales goals of the space.
• Identify and assist with/attend community outreach opportunities.
• Support location-specific marketing campaigns as needed.

In Space Community Support

• Cover the front desk as needed to greet members, assist with inquiries, and ensure a professional and welcoming environment.
• Serve as host for after hours events as needed (times and dates scheduled and mutually agreed upon ahead of time).

PHYSICAL REQUIREMENTS (these are essential for this role, but let us know if you have questions or have an accommodation request):

• Lift and carry up to 30 lbs.
• Move furniture, equipment, etc. up to 100 lbs with assistance. For example, move a desk with the help of a dolly and/or a co-worker.
• Ascend and descend ladders and stairs.
• Work in cold or hot environments and potential wind/rain at outdoor events.
• Regularly access low/high spaces that may be at irregular angles, such as under a desk or high shelves.
• Operate computer and office equipment, including coffee maker, laptop, keyboards, mouse, copy machine, AV meeting room equipment and similar.
• Be standing and walking for at least 1 hour at a time, 2-3x per day.
• Maintain concentration and focus in a busy environment where people are coming and going.
• Work in loud, chaotic environments and/or in crowds during community events.