Telecommunications Specialist

Summary "The Federal Law Enforcement Training Centers (FLETC), through strategic partnerships, prepares the federal law enforcement community to safeguard America's people, property, and institutions." We are a unique inter-agency organization preparing the next generation of law enforcement officers to meet our Nation's most pressing security challenges." Click here to learn more. Responsibilities Serving as a Telecommunications Specialist GS-0391-12 makes you a valuable member of the Federal Law Enforcement Training Centers (FLETC) team and mission. This position is located in the Directors Office (DO), Office of Public Affairs (DO/OPA), Media Support Branch (DO/OPA/MSB). The primary purpose of this position is to support the planning, acquisition, testing, integration, installation, utilization, and modification of telecommunications systems, facilities, services, and procedures Typical duties include: Providing technical support for audiovisual, video teleconferencing, telecommunications, or multimedia systems used to support meetings, conferences, graduations, ceremonies, training events, or other large-scale events; Operating, troubleshooting, testing, maintaining, or configuring equipment such as projectors, monitors, audio systems, microphones, assisted listening systems, control panels, video teleconferencing equipment, presentation systems, or customized audiovisual systems; Coordinating event production requirements with customers, management officials, technical staff, vendors, contractors, facilities personnel, or other stakeholders to ensure events are properly scheduled, staffed, tested, and supported; Reviewing, preparing, or troubleshooting presentation files, audio/video materials, graphics, or other multimedia products to ensure accuracy, completeness, formatting, synchronization, and operational readiness; Supporting the planning, maintenance, upgrade, or integration of audiovisual, video teleconferencing, telecommunications, or network-connected systems; Developing or applying standard operating procedures, schedules, checklists, records, or technical documentation for the use, operation, maintenance, or security of telecommunications, audiovisual, or multimedia systems; Assisting with budget, procurement, warranty, maintenance contract, property accountability, or inventory activities related to telecommunications, audiovisual, information technology, or multimedia equipment; and Identifying technical issues, operational risks, resource needs, or system improvement opportunities and recommending solutions to management. View common definitions of terms found in this announcement: Common Definitions. Requirements Conditions of Employment Qualifications A resume must be no more than two pages. If an applicant's resume exceeds two pages, the USAJOBS database will not allow the application to be submitted. For additional assistance, please visit: USAJOBS Help Center - Update your resume now so it meets new resume requirements Individual Occupational Requirement (IOR): Education Undergraduate and Graduate Education: Major study -- electrical or electronic engineering, mathematics, physics, public utilities, statistics, computer science, telecommunications management, information systems management, business administration, industrial management, or other fields related to the position to be filled. Other Education: Communications/electronics or automatic data processing training in technical institutes or business schools above the high school level or in Armed Forces schools that included advanced instruction in addition to basic courses, may be substituted for general experience on a month-for-month basis. OR Experience Specialized Experience (for positions above GS-5): Experience in evaluating, analyzing, developing, managing, or improving communications systems, procedures, and requirements that demonstrated knowledge of current developments and trends in communications concepts and technology. In addition to the IOR above you must have at least one year of specialized experience equivalent to the GS-11 grade level in the Federal service providing technical and operational support for audiovisual, video teleconferencing, telecommunications, and multimedia systems used for meetings, conferences, ceremonies, training events, or similar activities. My experience includes operating, testing, troubleshooting, maintaining, or configuring A/V and VTC equipment; coordinating technical event requirements with customers, leadership, technical staff, contractors, or vendors; supporting event production planning and execution; developing or applying procedures, schedules, records, or technical documentation; assisting with system maintenance, upgrades, procurement, inventory, or budget requirements; and recommending technical solutions to improve system reliability, operational readiness, cost effectiveness, or user productivity. All qualifications and eligibility requirements must be met by the closing date of the announcement. Time-in-grade: Current General Schedule (GS) federal employees, and those that have served in GS positions within the last 52 weeks, must have served 52 weeks at the next lower grade, or a combination of the next lower grade level and an equivalent band in the federal service by the closing of this announcement. Note: Current or former Federal employees MUST submit a copy of their SF-50 Form which shows competitive service appointment ("position occupied" block 34 on the SF-50 should show a "1"), tenure group (block 24 should show a 1 or 2), grade, and salary. If you are applying for a higher grade, please provide the SF-50 Form which shows the length of time you have been in your current/highest grade (examples of appropriate SF-50s include promotions, With-in Grade/Range Increases, and SF-50s dated a year apart within the same grade/job). If you have promotion potential in your current position, please provide proof. Employees applying with an interchange agreement must provide proof of their permanent appointment. IF YOU DO NOT SUBMIT ALL OF THE REQUIRED DOCUMENTATION, YOU WILL NOT RECEIVE CONSIDERATION AS A STATUS CANDIDATE. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Career Transition Assistance Program (CTAP) Eligibles: If you have never worked for the Department of Homeland Security, you are not CTAP eligible. View information about CTAP eligibility on OPM's Career Transition Resources website. To be considered well qualified under CTAP, you must be rated at a minimum score of 85 for this position. In addition, you must submit the supporting documents listed under the required documents section of this announcement. Education Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications; applicant's resumes and supporting documentation should only reflect education received from schools accredited by such institutions. Applicants can verify accreditation at the following Website: You must submit a copy of your college transcript (unofficial is acceptable) from an accredited institution listing the college/university, degree confirmation date(s) and applicable courses for the position you are applying to. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency (a U.S. private organization's interpretation that such education has been deemed at least equivalent to conventional U.S. education programs) with your transcript in order to receive credit for that education. For more information regarding evaluation of foreign education for federal employment, please visit the U.S. Department of Education webpage on the Recognition of Foreign Qualifications. Additional Information The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR 213.3102(u), and or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR 315.707. Veterans, Peace Corps, VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the servicing Human Resources Office listed at the bottom of this announcement. Pursuant to Executive Order 12564 and FLETC policy, FLETC is committed to maintaining a drug-free workplace and, therefore, conducts random and other drug testing of its employees in order to ensure a safe and healthy work environment. Headquarters personnel in safety- or security-sensitive positions are subject to random drug testing and all applicants tentatively selected for employment at FLETC are subject to drug testing resulting in a negative test result. Re-employed annuitants' annual salaries will be reduced by the amount of their retirement annuity and by further cost of living increases. FERS retirees receiving a FERS annuity supplement must also be aware that, like social security benefits, their FERS annuity supplement is subject to an earnings test and may be reduced if the salary earned is more than the social security exempt amount of earnings. Additional information is available on OPM's website or by contacting OPM. If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration of Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment. Background Investigation: To ensure the accomplishment of our mission, FLETC requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation for suitability as a condition of placement in this position. This review may include financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. This announcement may be used to fill additional vacancies during the next 90 days. This could result in a few or many vacancies being filled from this announcement. The Fair Chance to Compete for Jobs Act prohibits the Department of Homeland Security and its Components from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to View email address on click.appcast.io.