Medical Receptionist

Medical ReceptionistIntegrated Dermatology Group is a leading national dermatology practice that acquires and partners with dermatology practices across the United States. The culture at IDG is a reflection of its people. Our environment is filled with hard-working, dynamic individuals who come together to ensure the success of our partner dermatologists.Our busy Dermatology practice is looking for a Medical Receptionist to join our team!Job DescriptionServes patients by greeting and helping them, scheduling appointments, and maintaining records and accountsWelcomes patients and visitors in person or on the telephone and answering or referring inquiriesOptimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephoneKeeps patient appointments on schedule by notifying clinical staff of patient's arrival, reviewing service delivery compared to schedule, and reminding clinic staff of service delaysComforts patients by anticipating patients' anxieties, answering patients' questions, and maintaining the reception areaEnsures availability of treatment information by filing and retrieving patient recordsMaintains patient accounts by obtaining, recording, and updating personal and financial informationObtains revenue by recording and updating financial information, recording, and collecting patient co-pays and account balancesCoordinates with Insurance companies, referring medical offices and Pathology LabsProtects patients' rights by maintaining confidentiality of medical, personal, and financial informationMaintains operations by following policies and procedures, reporting needed changesContributes to team effort by accomplishing related results as neededAttains and maintains mastery level knowledge of all assigned medical practices, including provider/clinic schedules, patient scheduling preferences, and scope of services offeredPerforms duties independently, and in collaboration with team, asking for assistance from peers and/or supervisors as neededObtains required information such as insurance cards and driver's licenses; obtains consent to treat, releases of information, and other required paperwork from 100% of patientsTakes ownership of the patient check in process, verifies appointments via EHR practice management system; explains next steps in patient appointment flowAverages a minimum of 95% registration accuracy; enters information consistently following established guidelines; information is not only accurate, but also consistently uniform (i.e. uses upper- and lower-case type appropriately, enters complete phone numbers, etc.)Handles patients and others with tact; utilizes de-escalation techniques and knows when to disengage and ask for managementQualificationsEagerness to learn and adapt to new processes and systemsStrong ability to collaborate effectively within a team environmentProactive problem-solving skills with the ability to take initiativeHighly detail-oriented with a focus on accuracy and qualityExceptional customer service and phone etiquetteAbility to maintain effective and organized systems to ensure timely patient flowExcellent computer skillsJob Type: M-TH: 7:45am – 5:00pm 3 days per week, plus a willingness to travel to Gunnison once a monthExperience: Knowledge of medical terminology, HIPAA, and OSHA regulation (preferred). EMR experience (preferred). Dermatology experience (preferred)Education: High school diploma or equivalent (required)Pay: Compensation begins at $20.00 per hour, with opportunities for merit-based increases through annual performance reviews.Additional InformationAll your information will be kept confidential according to EEO guidelines.By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply