Medical Biller/Collections Specialist

Job Description

Job Description

We are looking for a detail-oriented Medical Biller/Collections Specialist to support behavioral health billing operations in Newark, Delaware. This contract position has the potential to become permanent, is fully onsite, and offers the opportunity to contribute to a collaborative team handling billing and follow-up for multiple care locations. The ideal candidate brings strong experience in medical claims resolution, payer follow-up, and account collections, along with a dependable and team-focused approach to daily work.

Responsibilities:

• Manage billing activity and collection efforts for patient accounts across behavioral health service lines and affiliated locations.

• Review outstanding claims, investigate payment delays, and take timely action to secure reimbursement from insurance carriers and other payers.

• Resolve denied or underpaid claims by preparing corrections, submitting reconsiderations, and escalating appeals when appropriate.

• Maintain accurate account documentation, including payment activity, claim status updates, and follow-up notes within billing records.

• Work through assigned account volumes each day while meeting productivity expectations and maintaining quality standards.