On-Site Field Service Engineer II - Electron Microscopy - Boise, Idaho

Thermo Fisher Scientific seeks a Field Service Engineer II to install, maintain, and repair electron microscopy equipment at customer sites in the Boise area. The role involves hands-on technical support, troubleshooting complex analytical systems, and collaborating with customers and internal teams to ensure optimal equipment performance.

Responsibilities

• Install complex electron microscopy equipment on-site and conduct testing procedures to verify proper operation
• Perform scheduled maintenance visits and provide troubleshooting and repair support for customer systems
• Travel to customer sites on short notice to resolve technical issues and support field service personnel
• Train customers and users on system maintenance and provide feedback to product quality teams
• Complete field service reports and maintain system documentation with identified problems and solutions

Requirements

• Associate degree in electronics, physics, engineering, computer science or equivalent 3-5 years relevant experience
• 3-5 years experience operating and troubleshooting complex analysis tools such as SEM, TEM, FIB systems preferred
• Proficiency with oscilloscopes, digital voltmeters, and Windows software environments
• Ability to read and interpret schematics and technical documentation
• Fluent English communication, valid driver's license, and valid passport
• Willingness to travel 0-25% and ability to lift 40 lbs without assistance