Senior Communications Specialist

Senior Communications Specialist

Wrench Group is seeking a Senior Communications Specialist to support and elevate our internal and external communications across a growing, multi-brand organization. This is a senior-level individual contributor role responsible for leading high-impact communication initiatives, advising leaders and cross-functional partners, and developing compelling content that supports organizational priorities, culture, and brand reputation. This role will serve as a trusted communications partner across the enterprise—supporting leadership messaging, major initiatives, internal communications, and public-facing corporate content. The ideal candidate brings strong editorial judgment, exceptional writing skills, and the ability to translate complex business topics into clear, engaging communication.

Please note: We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas needed now or in the future.

Wrench Group is a national leader in home repair, replacement, and maintenance services specializing in heating, ventilation, and air conditioning, plumbing, water, and electrical services. Our partner locations have built strong reputations with brands dating back to the 1940s. At Wrench Group, we are a group of like-minded individuals focused on achieving the highest customer satisfaction possible through our strong network of technicians, sales, customer service, and support staff. Our business model looks to partner with organizations that have great leadership and proven winning cultures. The focus is on supporting businesses with a proven track record to help them accelerate growth and deliver customer thrill at every touchpoint.

What's In It For Me?

• Competitive Compensation ($80,000-$94,000 based on experience)
• Bonus Eligibility based on performance metrics
• PTO: Unlimited with Supervisor partnership
• Fully remote position with minimal travel
• Health, Vision, and Dental plans for you and your family to choose from
• 401K Retirement Plan: The Company will match 30% up to the first 6% of your contributed amount
• Life Insurance, Short-Term and Long-Term Disability
• Special Program Options: FSA, EAP, Legal Services, and Identity Theft
• Working in a dynamic, collaborative, and fun environment
• Coached and supported career growth through Wrench University

Responsibilities

What Will I Do?

• Lead execution of enterprise communication initiatives supporting organizational priorities, cultural programs, leadership visibility, and business transformation.
• Serve as a senior communications advisor to leaders and cross-functional partners on messaging strategy, tone, and communication approach.
• Draft, edit, and deliver high-visibility communications including leadership messages, corporate announcements, organizational updates, talking points, scripts, FAQs, briefs, and campaign content.
• Manage all corporate social media channels including Meta and LinkedIn and create 3-4 pieces of content per week to support Wrench Group growth goals including followers, engagement and to enhance Wrench Group's reputation with both consumers and candidates.
• Translate complex business topics into clear, compelling, and audience-appropriate communication.
• Support public relations efforts in partnership with agency resources, ensuring alignment with brand standards and leadership messaging.
• Independently manage end-to-end communication projects—from intake and planning through execution and evaluation.
• Partner closely with HR, Operations, IT, Marketing, and executive leadership to ensure consistent, timely, and effective communication.
• Support communications for major initiatives including organizational change, enterprise programs, crisis response, and executive engagement.
• Monitor engagement, sentiment, and performance metrics to continuously improve communication effectiveness.
• Prepare regular insights and reports on communication impact, trends, and opportunities.
• Stay current on best practices in corporate communications, internal communications, PR, and digital engagement.

Qualifications

Do I Have What It Takes?

• Bachelor's degree in Communications, Public Relations, Journalism, Marketing, or related field.
• 5-7 years of experience in corporate communications, public relations, or a related field (corporate and/or agency environment preferred).
• Proven success leading complex, high-visibility communication initiatives.
• Exceptional writing, editing, and storytelling skills with strong attention to detail.
• Demonstrated experience supporting executive-level or enterprise communications.
• Strong editorial judgment with the ability to simplify and clarify complex information.
• Experience developing content for internal platforms, digital channels, and/or social media.
• Highly organized, able to manage multiple projects, prioritize effectively, and meet deadlines in a fast-paced environment.
• Confident communicator who can collaborate cross-functionally and influence without authority.
• Experience using communication metrics to assess performance and improve engagement.
• Working knowledge of design or content tools (e.g., Canva, Adobe, video platforms) is a plus.
• Familiarity with SEO, content optimization, and digital communication strategy is beneficial.