Jira Admin

Responsibilities Partner with the Release Train Engineer (RTE) team to define Jira structures and reporting strategy Build and maintain dashboards, metrics, and reporting capabilities for engineering teams Create and manage Jira projects, workflows, epics, features, custom fields, and automations Develop scalable reporting solutions that provide visibility into project health and performance Support Release Product Engineers through the Change Development Process (CDP) Track engineering changes, timelines, deliverables, and associated risks Escalate process bottlenecks and project delays when necessary Gather and document stakeholder requirements Lead meetings, track action items, and ensure follow-through on deliverables Continuously improve Jira configurations, reporting structures, and operational processes based on feedback from each Program Increment (PI) Collaborate across engineering, product, and business teams to drive organizational improvements Job Description Insight Global is seeking a Project Management & Jira/DevOps Specialist for a leading medical device engineering organization. This individual will work closely with engineering teams, product stakeholders, and Release Train Engineers to establish scalable Jira frameworks, develop meaningful dashboards and reporting solutions, and support critical engineering change initiatives. The ideal candidate is highly proactive, analytical, and comfortable owning projects from concept through execution. This role is less focused on traditional Scrum Master responsibilities and more centered around DevOps operations, Jira administration, reporting strategy, process optimization, and continuous improvement. Candidates with experience in engineering environments, change management systems such as Windchill or Oracle Agile, and SAFe methodologies will be particularly successful in this position. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Skills and Requirements Experience administering and configuring Jira environments Strong background building dashboards, KPIs, metrics, and reporting frameworks Experience creating custom Jira fields, workflows, automations, and structures Ability to translate business goals and performance metrics into actionable dashboards Experience establishing Jira hierarchies (Epics, Features, parent-child relationships, etc.) Strong project management skills with experience leading initiatives and driving outcomes Experience working cross-functionally with Engineering, Product, and Business stakeholders Self-starter mentality with the ability to work independently and continuously improve processes Strong communication, organization, and problem-solving skills Bachelor's degree or equivalent experience Windchill experience Oracle Agile experienceExperience supporting engineering change management/documentation processes SAFe Agile environment experience DevOps-focused background Technical background with coding knowledge Experience partnering with Release Train Engineers (RTEs) Mentorship or team leadership experience Experience leveraging AI tools to improve processes and efficiency #J-18808-Ljbffr