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CX Insights Lead: Data-Driven Experience & Transformation

$120k - $150k

Athens Services

Athens Services in Baldwin Park, California, seeks an Insight Manager to lead their customer experience strategy leveraging data and technology. The role emphasizes Qualtrics implementation and fostering improvements in customer journey. Key responsibilities include project management, collaboration with senior leaders, and developing insights to enhance service consistency. The ideal candidate will have 6–8 years of relevant experience, strong analytical skills, and the ability to communicate complex insights clearly. The position offers a salary of $120,000 - $150,000 and benefits like medical, dental, and a 401K plan. #J-18808-Ljbffr Athens Services

Vacancy posted 2 days ago
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