Orthodontic Office Administrator

Join Our Team as an Orthodontic Office Administrator – Drive Excellence in Patient Care and Office Operations!

Pittman Family Orthodontics is seeking a motivated and organized Orthodontic Office Administrator to join our growing practice in Fuquay-Varina, NC. This full-time role is essential for ensuring smooth daily operations and delivering outstanding patient service in a friendly, supportive environment. If you thrive in a dynamic team setting and have a passion for healthcare administration, we want to hear from you.
About Pittman Family Orthodontics
At Pittman Family Orthodontics, we provide comprehensive orthodontic care with a commitment to patient comfort, innovation, and professional excellence. Our team values open communication, continuous learning, and fostering a positive workplace where every employee is valued and empowered to succeed.

Pay

$18~$35 per hour

Salary Details
- Competitive salary based on qualifications and experience.

Employment Type

Part-time

Requirements

Proven experience in office administration, ideally within a medical or dental setting.
Knowledge of medical claims processing, insurance verification, and billing procedures.
Strong understanding of HIPAA compliance and patient confidentiality standards.
Excellent organizational, multitasking, and communication skills.
Ability to collaborate effectively with healthcare professionals and support team dynamics.
Proficiency in managing patient records and administrative office systems.
Reliable work ethic and adaptability in a fast-paced environment.

Job Description

Greet patients warmly, delivering excellent customer service that creates a welcoming atmosphere.
Manage appointment scheduling, confirmations, and follow-up communications with precision.
Support new patient intake and maintain accurate, organized patient records.
Collaborate with clinical staff to promote efficient and compassionate patient care.
Oversee office communications, mail, and inventory management to maintain smooth operations.
Ensure compliance with HIPAA and OSHA regulations, maintaining a safe and secure environment.
Process billing, payments, and insurance claims accurately and promptly.
Verify insurance eligibility and professionally handle outstanding balances.
Address patient inquiries with empathy and professionalism.
Foster a positive team culture that encourages respect, cooperation, and motivation.

Benefits

Comprehensive health and vision insurance plans.
401(k) retirement savings plan.
Paid time off, including holidays.
Employee discounts and performance incentives.
Opportunities for professional growth and continuing education.

Jobley Bonus: $37 (awarded to candidates hired through Jobley)

Shift & Schedule

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 4:30 PM
Friday: 8:00 AM – 2:00 PM
Saturday & Sunday: Closed

About the Practice

• Name: Pittman Family Orthodontics
• Location: 609 Attain St STE 151, Fuquay Varina, NC 27526