Assistant Operations Manager

Job Description

Job Description

Description:

Your Next Big Career Move: Assistant Operations Manager

Join the Driving Force Behind JX Enterprises! Why Choose JX?  

At JX Enterprises and Truck Center, we are more than trucks . As a third-generation, family-owned industry leader with over 50 years of history, 30+ locations, and 1,200+ dedicated employees, we know our people are the driving force behind everything we do. We don’t just offer jobs, we build rewarding long-term careers in a supportive, growth-oriented team environment.

When you join JX, you become a part of a culture defined by our values of Honoring Commitments, Creating Positive Experiences, Fostering Lifelong Learning, Exhibiting Pioneering Spirit, and Demonstrating Good Stewardship permeates every aspect of our company. We have a deep commitment to giving back to our local communities through our employee-driven JX Gives Back Family Foundation .

Located in Appleton, WI area. Shift: Monday - Friday 8:00am - 5:00pm 

Job Purpose:

The Assistant Operations Manager plays a crucial role in coordinating and managing all operational activities to ensure the branch operations meet the company's objectives in customer service, safety, image, and profitability. The Assistant Operations Manager contributes to organizational success through strategic leadership and effective communication to drive operational excellence and customer service.

Essential Duties and Responsibilities:

Honor Commitments:

• Ensure team members uphold integrity in line with company values.
• Execute company initiatives to enhance customer service.
• Prioritize obligations to co-workers, customers, and vendors.

Demonstrate Good Stewardship:

• Be accountable for fixed operations' performance (parts, service, body shop).
• Collaborate with key team members to ensure high-quality results and customer satisfaction.
• Make sound business decisions.

Foster Lifelong Learning:

• Partner with Human Resources to recruit, develop, and retain exceptional associates.
• Assist in resolving challenges and seizing opportunities.
• Drive accountability and continuous improvement in knowledge and skills.

Create Positive Experiences:

• Effectively manage relationships with employees, customers, suppliers, and vendors.
• Cultivate a relationship-based, family-driven culture whereby associates, customers, and suppliers are able to contribute to their maximum potential.

Exhibit Pioneering Spirit:

• Constantly seek opportunities to improve operational processes, customer service, and branch profitability.
• Generate and share innovative ideas across the organization.

Oversee Daily Performance:

• Review daily performance of the branch operations.
• Perform financial analysis, establish annual budgets, and develop marketing plans.
• Appropriately manage customer, supplier, and vendor interactions.

Team Leadership:

• Ensure effective teamwork among branch personnel.
• Hire, train, lead, and monitor the performance of the branch operational activities..
• Resolve customer complaints and associate issues.

Regulatory Compliance:

• Stay abreast of federal, state, and local regulations affecting operations.
• Ensure compliance, including hazardous waste disposal and OSHA Right-to-Know regulations.
• Provide necessary training on regulations and ethical practices.

Other Duties as Assigned:

• Adapt to the evolving needs of the organization and undertake additional responsibilities as required, reflecting our commitment to flexibility and responsiveness in meeting business objectives.

The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Minimum Qualifications:

• Bachelor's degree or an equivalent combination of education & experience.
• A minimum of five years of operations experience in a retail setting.
• Supervisory skills include coaching, training, and motivating subordinates to reach established department goals.
• Ability to manage and prioritize multiple projects that impact all areas of the business.
• Verifiable analytical skills and experience in making sound business decisions.
• Strong communication and interpersonal skills to deal with customers, employees, and vendors.
• Intermediate computer experience, including collaborative software applications

What's In It For You? (Perks and Benefits)

We believe in taking care of our people. JX Enterprises offers a highly competitive compensation package designed to support your health, financial future, and overall well-being. 

Ready to Drive Your Career Forward? 

If you have a strong work ethic, a passion for learning, and are ready to contribute to a workplace where you are valued, we want to hear from you! More opportunities - Apply Online Today at JX Truck Center Careers  

JX Enterprises, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Requirements: