Internal Sales Associate - Remote (Field)

Internal Sales Associate – Miami Bilingual in English and Spanish required. Solis Health Plans is a new kind of Medicare Advantage Company that delivers transparent, connected, and effective solutions for members and providers. We emphasize a collaborative culture where each employee is valued. Position Summary Responsible for advising Medicare Beneficiaries on the plan benefits offered by Solis Health Plans. Essential Duties & Responsibilities Performs compliant sales presentations to enroll prospective members into the plan as per marketing policies and procedures while complying with state and federal guidelines. Ensures only Medicare‑approved materials are used during presentations. Conducts in‑person appointments at participating medical centers or prospects’ homes. Converts appointments into enrollments. Checks enrollment paperwork for accuracy and completion. Coordinates new member’s first visit with their primary care physician. Maintains acceptable enrollment rates. Achieves corporate enrollment goals. Communicates effectively in person and by phone. Uses discretion and judgment daily. Resolves member issues concerning plan benefits, medication copays, etc. Assists members as needed. Communicates effectively with professional and support staff to achieve positive customer outcomes. Promotes a positive, problem‑solving environment. Assists customers, family members and others with empathy, respecting confidentiality and privacy, and communicating courteously. Complies with company policies and maintains confidentiality of customer medical records in accordance with state and federal laws. Ensures compliance with all HIPAA, OSHA, and other federal, state, and local regulations. Participates in meetings, training and in‑service education as required. Performs other duties as assigned. Qualifications & Education High school graduate or equivalent, or a combination of education and experience. Agent license 2‑15 (Life, Health & Variable Annuity) or 2‑40 (Health) in good standing, required. Certificate of completion for either Gorman or AHIP for the corresponding year. Copy of continuing education transcripts. National Producer Number. Valid driver’s license. Reliable transportation. Goal‑driven with the ability to meet quotas. Attention to detail. Data entry skills. Flexible schedule to meet with prospective members during non‑business hours. Excellent computer knowledge, including proficiency in Microsoft Office. Patient in dealing with an elderly population and sympathetic to hearing or vision deficiencies. Excellent listening, interpersonal, verbal and written communication skills at all levels. Ability to work independently and in a team environment. Ability to read, analyze, and interpret technical procedures or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to present information and respond to questions from managers, clients, customers, and the general public. Ability to calculate figures and amounts, such as discounts, interest, commissions, proportions, percentages, area and volume. Ability to define problems, collect data, establish facts, and draw valid conclusions. Strong decision‑making and analytical skills. Self‑motivated, organized, and able to prioritize tasks. Able to work well under stressful, fast‑paced conditions. Fluency in Spanish. Excellent customer service skills. Benefits Base salary + commission. 401(k) matching. Cell phone reimbursement. Dental insurance. Flexible spending account. Health insurance. Mileage reimbursement. Paid time off. Vision insurance. Work Location: In person. #J-18808-Ljbffr