Retail Sales Associate

Company: Cox Communications, Inc. Job Family Group: Sales Job Profile: Solutions Specialist Mobile - CCI Management Level: Individual Contributor Flexible Work Option: No remote option; must work at a specified Cox location Travel %: No Work Shift: Variable Compensation: Hourly pay rate is $15.29 - $22.88/hour. Eligible for an annual incentive/commission target of $15,348.00. Job Description Retail Sales Associate who creates customer experiences, connects easily with others, and drives sales while making customers feel special. What You’ll Do Explain and demonstrate product capabilities and offer suggestions based on customer wants and needs. Meet or exceed targets regarding customer experience, sales, and retention. Assist with the opening/closing of the store retail environment. Properly handle cash. Engage in workshops, special events, and product demos. Support fellow sales agents when needed. Continuously expand knowledge of current Cox products and competitor offerings by participating in regular training classes. May be required to work in other locations in the same geographical area. Compensation & Benefits Variable targeted total compensation of $49,668 (average $23.88/hr); top 10% earn about $63,655 ($30.60/hr). Full‑time hourly base rate of $16.50/hr plus monthly targeted commissions of $1,279. Ramp period up to 2 months to adjust to commission earnings. 401(k) with company matching, comprehensive medical benefits, free Internet and other Cox discounted services. Tuition reimbursement, adoption assistance, volunteer PTO, childcare and eldercare resources, pet insurance. Paid time off: minimum of sixteen hours monthly, seven paid holidays, and additional leave for bereavement, jury duty, military, parental, and volunteer use. Qualifications Minimum: HS diploma/GED or up to 2 years of relevant work experience. Ability to meet sales, retention, and customer experience targets. Strong interpersonal and communication skills for consultative, solutions‑based selling. Ability to build relationships with a diverse customer base. Ability to multi‑task and prioritize in a fast‑paced team environment. Mobile within the store for long periods of time to greet customers and demonstrate products. Computer literacy with aptitude for learning communication products and services. Willingness to work a flexible schedule including weekends, evenings, and holidays. Ability to lift 25‑50 pounds to manage stock room inventory. Preferred: Some college experience focused on sales, business or management. One year of experience in a related field (e.g., Sales, Retail Sales, Service Industry). Experience selling Wireless/Mobile products. Fluency in Spanish, both written and spoken. Equal Employment Opportunity Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. EOE, including disability/vets. Authorization & Sponsorship Applicants must be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future. #J-18808-Ljbffr