Security Operations Center (SOC) Manager

Location: Main, New Albany, OH 43054, United States Job Category: Security Operations, Security Management, Operations Management Industry: Security, Security Services, Risk & Compliance Services Required Degree: High school Manage Others: Yes Overview M1 Global is seeking a Security Operations Center (SOC) Manager to lead and oversee multiple SOC teams, ensuring security remains a cornerstone of operations. This role involves managing a team of SOC Analysts and Supervisors, providing direct operational oversight of SOC services within a defined metropolitan or localized geographic area. Key Responsibilities Expand service oversight & resource allocation: ensures timely and accurate incident reporting and coordinates SOC resource allocation to support local security needs and optimize field resource distribution. Field support & service coordination: delivers immediate SOC-based support to on-site security teams by relaying crucial information, managing local incident communication, and coordinating emergency drill management. Local incident service management: manages the escalation of multi-area incidents to the appropriate regional service level and coordination of SOC support for local incident investigations. Specialized SOC services: provides specialized services tailored to the local area, including virtual escorts, restricted camera access tours, and concierge-level security support. Team leadership and development: leads, mentors, and develops a team of SOC supervisors, analysts, and support staff, including performance evaluations, training programs, and career progression planning. Fosters a collaborative environment that promotes knowledge sharing and skill enhancement in areas like threat intelligence and incident response. Threat intelligence and risk assessment: manages the collection, analysis, and dissemination of threat intelligence to inform SOC activities. Conducts enterprise-wide risk assessments, identifies vulnerabilities in security assets, and recommends strategic hardening measures. Crisis and business continuity leadership: provides executive-level support during major crisis events, including activating business continuity plans, disseminating organization-wide preparedness alerts, and overseeing restoration of critical operations. Collaborates with senior leadership to minimize downtime and mitigate impacts. Performance metrics and reporting: monitors key performance indicators (KPIs) such as Time to Acknowledge, Time to Escalate, and reporting accuracy to monitor SOC effectiveness and report insights to executives. Drives continuous improvement through data-driven decisions and process optimizations. Required Qualifications Bachelor’s degree in security management, criminal justice, information technology, or a related field (or equivalent experience preferred). 7+ years of SOC experience, with at least 3 years in a supervisory or managerial role within a SOC environment. Strong leadership skills with experience managing diverse teams in high‑pressure, 24/7 operations. Excellent analytical, communication, and problem‑solving abilities, with a strategic mindset for risk management. Knowledge of regulatory frameworks and ability to navigate complex compliance landscapes. Benefits Competitive salary commensurate with experience. Comprehensive medical, dental, and vision insurance. Generous paid time off and holidays. 401(k) with company match. Ongoing training, leadership development, and career advancement opportunities. #J-18808-Ljbffr DeKalb Health