Director, Administration

• Business Segment: Operations & Technology
• Compensation: USD 145,000 - USD 160,000 - yearly

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Job Description

NBCUniversal is seeking a Director of Administration to provide strategic leadership over payroll and timekeeping operations, ensuring accurate, compliant, and timely employee compensation. This role oversees the full cycle of payroll and timekeeping processes, including reconciliation and reporting, while maintaining strict adherence to labor laws, company policies and collective bargaining agreements.

The Director serves as a key liaison between leadership and employees and is responsible for driving operational efficiency, strengthening internal controls, and implementing process improvements across core functions, including timekeeping and budget management.

This position leads, develops teams, collaborates cross functionally with HR, Finance, and external partners, leveraging data insights to support workforce planning for informed business decisions. The Director of Administration plays a critical role in ensuring compliance, operational excellence and a high standard of service across operational and maintenance functions.

What You’ll Do:

• Lead and manage payroll and timekeeping operations, providing direction, and performance oversight to ensure a high performing team
• Establish and maintain efficient workflows, strong internal controls and quality assurance standards to support accurate and timely payroll processing
• Oversee all payroll and timekeeping activities, ensuring accurate reporting for wages, deductions and union/non-union employee time records
• Monitor timekeeping and payroll data and timekeeper reports to identify discrepancies and drive timely resolution
• Conduct invoicing and job estimate reviews to ensure accuracy, completeness and alignment with project scope and financial expectations
• Ensure compliance by validating that charge codes accurately correlate to jobs and that the correct hours worked are properly applied to each job
• Triage and prioritize work assignments to ensure core functions are executed efficiently, with a focus on allocating straight-time hours to the most critical and high priority work
• Ensure compliance with all federal, state, and local labor laws, collective bargaining agreements and company policies
• Partner with Human Resources and Labor Relations to interpret union agreements, support negotiations and address union employee matters as needed
• Maintain documentation and oversee reconciliation processes to ensure accuracy, transparency, and compliance
• Drive continuous process improvements, leveraging technology and system enhancements to increase efficiency and data integrity
• Oversee and optimize use of payroll and timekeeping systems (e.g., SAP, Timekeeper)
• Serve as a key liaison with internal stakeholders and external partners, including HR, Finance, Payroll Administration, and Labor Relations
• Provide high-level support and issue resolution for employee payroll and timekeeping inquiries
• Develop and implement policies and procedures that align with organizational goals
• Leverage data and reporting to support workforce planning, including analysis of labor, overtime and absences (LOAs)
• Ensure continuity of operations and proactively address risks to maintain seamless payroll and timekeeping functions
• Perform other duties as assigned

Qualifications

Let’s Talk About You…

• Execution – You deliver results and take full ownership of outcomes. Possesses strong business acumen, organizational discipline and process improvement expertise
• Customer Focus – You communicate effectively, solve problems proactively, and prioritize service excellence to drive timely and effective resolution
• Integrity & Compliance – You demonstrate integrity, accountability, and ethical judgment, ensuring adherence to policies, regulations, and compliance standards
• Collaboration – You foster a culture of teamwork, mutual respect, and inclusivity, building strong and productive relationships with internal and external stakeholders

What You Must Have:

• Bachelor's degree or 5+ years of related experience
• 3+ years prior experience in facility maintenance operations
• 3+ years of experience managing union personnel and contracts
• 2+ years of experience in data analytics and verification

What Would Make You a Stand-out:

• Strong knowledge of personnel policies and procedures, including the collective bargaining agreement, payroll and timekeeping practices
• Exceptional interpersonal skills with the ability to effectively engage and influence stakeholders at all levels, including demonstrated strength in conflict resolution
• Advanced analytical and problem-solving capabilities, with strong proficiency in SAP, Timekeeper, Work Order Tracking system(s) and the ability to translate data into actionable results
• Excellent communication and presentation skills, both written and verbal
• Sound judgment and reasoning abilities, with a track record of making well informed decisions
• Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint
• Strong work ethic with exceptional attention to detail and the ability to manage multiple priorities in a fast-paced environment
• Proactive mindset with the ability to take initiative and independently handle a wide range of administrative and operational responsibilities
• Experience reviewing, analyzing, and reconciling data to identify issues and implement effective solutions

Additional Requirements:

• Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.

Salary range: $145,000-$160,000

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to View email address on click.appcast.io.

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