Front of House: Customer Experience Lead

Quality and consistency are of the highest priority to us. You must have a good work ethic and take pride in the product you are helping to produce. Attention to detail is a must. Dependability is important. We’re a small business with a small crew and want a team that respects one another and strives to keep the workload balanced. Reliable transportation is required. We’re a positive workplace. Good energy. Good attitudes. Laughter makes better baked goods and creates the best customer experiences. Keep it clean! Personal hygiene is important including hair pulled back and a neat, clean appearance. In addition to personal hygiene, we like to begin and end our days in a spotless shop and kitchen. Quality and consistency are of the highest priority to us. You must have a good work ethic and take pride in the product you are helping to produce. Attention to detail is a must. Dependability is important. We’re a small business with a small crew and want a team that respects one another and strives to keep the workload balanced. Reliable transportation is required. We’re a positive workplace. Good energy. Good attitudes. Laughter makes better baked goods and creates the best customer experiences. Keep it clean! Personal hygiene is important including hair pulled back and a neat, clean appearance. In addition to personal hygiene, we like to begin and end our days in a spotless shop and kitchen. Front of House Applicants must be 18 years of age and must have open availability at least 4 days a week, including Saturday and Sunday. We are open 365 Days a Year so availability over the holidays is a must! Quality and consistency are of the highest priority to us. You must have a good work ethic and take pride in the product you are selling. Dependability is important. We want a team that respects one another and strives to keep the workload balanced. Please keep it clean! We like to begin and end our days in a spotless workspace. Customer experience! Our Front of House team is the face of Gideon’s, so your personality should reflect someone that knows how to create a good interaction for our customers. REQUIREMENTS Physical Demands: The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be exposed to all forms of foods and flavorings, including nuts and spices. Employees are frequently required to stand and bend for extended periods; walk; sit; use hands to finger, handle, or feel with or without gloves; reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee may sometimes be required to lift up to 60 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Experience: Customer Service and Cash Handling Experience a plus! Availability: Must have open availability at least 4 days a week, including Saturdays and Sundays. We are closed major holidays, but availability in the days leading up to the holiday is a must. Reasoning Ability: Identify problems, gather relevant data, and note possible causes of the issues related to customer service issues. Evaluate relevant information, recognize alternatives, and reach conclusions based on evidence. Take action beyond what is necessarily called for. Perform under pressure and/or opposition. Follow and respect company policies and procedures. Personal Skills: Possess excellent communication skills with co-workers and management. Establish and meet goals, budget time, and set priorities to achieve desired objectives. Language Ability: Ability to speak and understand English, listen effectively, and respond clearly and directly. Bi-Lingual or Multi-Lingual a plus! Math Ability: Perform basic calculations with speed and accuracy and identify and correct errors. Complete the application form below " * " indicates required fields Personal Information Name * First Last Address * Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Email * Phone * Date Available * Desired Pay (Hourly) Desired Pay (Salary) Max. file size: 2 GB. Are You Legally Eligible to Work in the U.S.? * Yes No Have You Ever Worked For Us Before? * Yes No List Start & End Dates of Previous Employment with us * Have You Ever Been Convicted of a Felony? * Yes No Please Explain * Employment Requirements Are You Able To Work Nights? * Yes No Are You Able To Work Holidays? * Yes No Yes No Are You Able To Work Over Time? * Yes No Education (High School) High School * Dates Range Attended * Address * City State / Province / Region Did You Graduate? * Yes No Diploma * Education (College) College Dates Range Attended Address City State / Province / Region Did You Graduate? Yes No Degree Education (Other) Other Address City State / Province / Region Degree/Certification Dates Range Attended Previous Employer #1 Employer Name * Email * Phone * Address * Street Address Address Line 2 City State ZIP Code Pay Structure * Hourly Starting Pay (per hour/salary) * Ending Pay (per hour/salary) * Job Title * Responsibilities * Start to End Dates * Reason For Leaving * Previous Employer #2 Employer Name * Email * Phone * Address * Street Address Address Line 2 City State ZIP Code Pay Structure * Hourly Starting Pay (per hour/salary) * Ending Pay (per hour/salary) * Job Title * Responsibilities * Start to End Dates * Reason For Leaving * Previous Employer #3 Employer Name * Phone Email Address Street Address Address Line 2 City State ZIP Code Pay Structure Hourly Starting Pay (per hour/salary) Ending Pay (per hour/salary) Job Title Responsibilities Start to End Dates Reason For Leaving Professional Reference #1 Name * First Last Company * Title * Email Phone * Professional Reference #2 Name * First Last Company * Title * Email Phone * Military Service Yes No Are you willing to consent to a background check? * Yes No PLEASE READ CAREFULLY THE SECTION BELOW BEFORE SUBMITTING I certify that I have read this application and the information on it is complete and correct. I understand that any omissions or misrepresentation of information is grounds for dismissal. I authorize the persons, employers, schools and organizations listed on this application to give you any information concerning my employment and other pertinent information they may have, personal and otherwise, and release all parties from all liability and damages that may result from furnishing this to you. I acknowledge that the owner of Gideon’s Bakehouse Inc. reserves the right to amend or modify any of its handbooks or policies at any time and without prior notice. These policies do not create any promises or contractual rights between this employer and its employees. Employment is at will. This means an employee is free to terminate his/her employment at any time, without any reason, with or without cause, and the business retains these same rights. The owner of Gideon’s Bakehouse Inc. is the only person who may make an exception to this, and any exception must be in writing, addressed to a particular individual, and signed by the owner. At Gideon’s Bakehouse we are an Equal Opportunity Employer. Various federal, state, and local laws prohibit discrimination on account of race, color, religion, sex, age, national origin, disability or veterans’ status. It is our policy to comply fully with these laws, as applicable, and information requested on this application will not be used for any purpose prohibited by law. I understand that as a part of the procedure for my employment application an investigative consumer report may be made concerning my character, general reputation, personal characteristics and mode of living. Upon written request, additional disclosure concerning the complete nature and scope of the investigation will be provided. If I am denied a job based either wholly or in part because of information contained in an investigative consumer report, I will be provided the name and address of the reporting agency that supplies the information. I have read and agreed to the terms above. * #J-18808-Ljbffr Gideon's Bakehouse