Systems Engineer II

Sr. Splunk Infrastructure Engineer

The candidate selected for this role will be part of the T. Rowe Price Reliability and Integrations Engineering team within the Technology Services Engineering group. The Reliability Ops team supports observability and developer productivity platforms at T. Rowe Price. The Sr. Splunk Infrastructure Engineer will be responsible for supporting Splunk Enterprise, including managing Windows and Linux servers, automating through Ansible, and coordinating the migration of on-premises hardware to AWS.

Responsibilities:

• Support onboarding and maintenance of logs to Splunk from windows, Linux and cloud-based sources
• Support platform upgrades including coordinating testing of upgrades with users of the platform
• Automating manual platform management processes through Ansible or other scripting tools/languages
• Troubleshooting incidents impacting the Splunk platform
• Evaluate the use and integration of third-party add-ons
• Coordinating and collaboration with users of the platform
• Develop training and documentation materials

Experience:

• Ability to troubleshoot and diagnose complex issues
• Able to demonstrate experience supporting technical users and conduct requirements analysis
• Can work independently with minimal guidance & oversight
• Experience with IT Service Management and familiarity with Incident & Problem management
• Highly skilled in identifying performance bottlenecks, identifying anomalous system behavior, and resolving root cause of service issues.