Principal Site Reliability Engineer, Infrastructure Observability

At T. Rowe Price, we identify and actively invest in opportunities to help people thrive in an evolving world. As a premier global asset management organization with more than 85 years of experience, we provide investment solutions and a broad range of equity, fixed income, and multi-asset capabilities to individuals, advisors, institutions, and retirement plan sponsors. We take an active, independent approach to investing, offering our dynamic perspective and meaningful partnership so our clients can feel more confident. We believe doing the right thing for our clients and our associates is good business. With a career at the firm, you can expect opportunities to create real impact at work and in your community. You’ll enjoy resources to support your career path, as well as compensation, benefits, and flexibility to enrich your life. Here, you’ll find a collaborative culture that respects and values differences and colleagues who share a spirit of generosity. Join us for the opportunity to grow and make a difference in ways that matter to you. Role SummaryIn this role as Principal Site Reliability Engineer, Infrastructure Observability you will help formulate, develop, and implement a team of Site Reliability Engineers (SREs) focused on the observability, sustainability, scalability, measurability and recoverability of T. Rowe Price’s innovative cloud & on-prem solutions by leveraging automation and best-of-breed tools. The successful candidate will have a strong operations & engineering background, is hands-on when needed, and has expertise in the cloud environments (public, private), infrastructure operations, DevOps practices, CI/CD toolchain and systems, code build and deployment, incident response, and 24x7 monitoring and support.The candidate will also have extensive experience operating within a SRE function within a complex, distributed environment. They will have a demonstrated ability to work horizontally and vertically within an organization with diverse partners and sponsor groups.ResponsibilitiesPossesses extensive knowledge in own area of expertise and extensive in-depth knowledge of the broader portfolio for comprehensive understanding of up/downstream impacts across technology infrastructureResponsibility for the design of technology solutions to prevent or minimize service disruptionsPrevents technology service disruptions through technology solution recommendations and automationsFosters a culture of deep learning through blameless post-mortems to improve the shared goal of reliability across servicesTransform operations teams by facilitating internal change to adopt SRE standard methodologies across the organization and driving strategic growth in this area within Global TechnologyAnalyzes incidents impacting technology availability for high-level trends across the broad portfolioDrive initiatives to reduce or prevent technology failures in a complex, distributed technology environmentPulls together information from disconnected systems into cohesive views of the technology portfolio for identifying trends, redundancies, and riskDemonstrates outstanding awareness of the complexities of the tech and asset management industriesMay lead initiatives of varying degrees of complexity that span multi-functional areas and of varying degrees of complexityContributes to definition of target state architecture and design of the technology environmentQualificationsRequired:Bachelor's degree or the equivalent combination of education and relevant experience AND 10+ years of experience designing and operating cloud infrastructure with senior‑level impact.5+ years building and supporting solutions in Amazon AWS5+ years of experience building and running a DevOps and/or SRE functionExperience with implementation and operation of the chaos model at scaleStrategic and program-level implementation experienceDemonstrable experience implementing new technology, tools, and platformsSystem administration and scripting experienceDemonstrable experience leveraging automation to proactively prevent or quickly remediate incidentsFluent in multiple programming languages (e.g., Python, Java, GO, Node.js, .Net Core, etc)Proficiency with database development (SQL Server, PostgreSQL, MySQL, etc)Proficiency with defining, right-sizing, tracking, and reporting on Service Level Objectives (SLOs), Service Level Indicators (SLIs), system availability, and the progress and outcomes related to reliabilityExperience with implementing and managing Error BudgetsProficiency with understanding and explaining incident situations and their recovery plans to prevent recurrenceKnowledge/experience driving dashboard standardization across the ecosystem for observability, APM and infrastructure monitoring, and application-specific loggingKnowledge/experience with observability tools such as New Relic, SolarWinds DPA, Elastic Stack, Prometheus, Grafana, Splunk, and cloud native toolsKnowledge/experience with cloud management tools such as Ansible, Terraform, Vault, and VagrantWorks independently, with guidance in only the most complex situationsMakes sound decisions with limited facts or resourcesBalances strategic and pragmatic concerns when solving problemsAdjusts communication style and materials to suit a given audienceAble to clearly articulate operational principles, practices, and policiesStays abreast of industry trends and technologiesAccountable for work of self and others; sets standards around which others will operateMaintains a broad internal professional network and knows when to engage/activate itDevelops or mentor’s diverse talent on the teamAbility to be on-call and/or work during off-hoursPreferred:Cloud or SRE‑related certificationsWorking knowledge of AzureApplicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States (e.g., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant work status) FINRA Requirements FINRA licenses are not required and will not be supported for this role.   Work Flexibility This role is eligible for hybrid work, with up to three days per week from home.  Base Salary RangesPlease review the job posting for the location of this specific opportunity.$159,000.00 - $272,000.00 for the location of: Maryland, Colorado, Washington and remote workers$175,000.00 - $299,000.00 for the location of: Washington, D.C.$199,000.00 - $339,000.00 for the location of: New York, CaliforniaPlacement within the range provided above is based on the individual’s relevant experience and skills for the role. Base salary is only one component of our total compensation package. Employees may be eligible for a discretionary bonus, which is determined upon company and individual performance.Commitment to Diversity, Equity, and InclusionAt T. Rowe Price, our associates are our greatest asset. We thrive because our company culture is built on inclusion and because we sustain a work environment where associates can bring their best selves to work every day. The backgrounds, talents, and experiences of our global associates allow us to embrace new ideas and perspectives that move our business priorities forward and enable us to deliver strong client outcomes. Here, you can expect equal opportunity and fair and consistent treatment for all. BenefitsWe value your goals and needs, at work and in life. As an associate, you’ll be supported with resources, benefits, and work-life balance so you can thrive in ways that matter to you. Featured employee benefits to enrich your life: Competitive compensation Annual bonus eligibility A generous retirement plan Hybrid work schedule Health and wellness benefits, including online therapy Paid time off for vacation, illness, medical appointments, and volunteering days Family care resources, including fertility and adoption benefits Learn more about our benefits. T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, color, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.SummaryLocation: Owings Mills, MDType: Full time