Intake & Contact Center Manager - Legal Tech
Torticity
Torticity, based in Boca Raton, Florida, seeks a full-time Contact Center Manager to lead and develop an Intake Specialist team through sensitive client intake and qualification processes. You will own hiring, onboarding, training, workflows, and a culture of accountability, empathy, and high-quality client service. Responsibilities include scaling the intake function, coordinating with legal and operations, and developing scripts and coaching programs to maintain excellent client experiences. #J-18808-Ljbffr Torticity
Vacancy posted 10 hours ago
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