Service Dispatcher

Job Description Job Description Service Dispatcher: THIS IS A DIRECT-HIRE OPPORTUNITY Shift/Hours: Monday - Friday, 8:00 AM - 5:00 PM Pay Rate : $35/hr., Depending on Experience Location: Denver, CO 80216 Experience: 6 months preferred. Are you tired of corporate life and want to work for a local, family-owned company? Our client is looking for a Service Dispatcher to serve as the primary liaison between customers and HVAC technicians, coordinating field activities, managing schedules, and providing high-touch customer service. The Service Dispatcher will be responsible for optimizing technician routes, handling service requests, and maintaining accurate, real-time documentation for field operations. We are excited to share a new opportunity! PrideStaff, a nationally recognized staffing company, has been given an opportunity to assist a bona fide top employer in this market! Are you working, but looking to explore? Are you needing a new career opportunity? Give us a calland/or apply directly to this posting for immediate consideration! Service DispatcherResponsibilities: Assign and prioritize service calls for HVAC technicians based on urgency and skill set. Receive service requests, provide updates to clients, and manage customer inquiries or complaints. Maintain constant communication with technicians to provide job details and ensure efficient operations. Process work orders, update job statuses in software, and manage technician time reporting. Order materials for jobs and handle after-hours call follow-up. Other administrative, opening, closing duties as assigned. DispatcherRequirements: 2-4 years dispatch and customer service coordination experience preferred. Strong multi-tasking capabilities, proficiency in Microsoft Office, and excellent communication skills. Familiarity with HVAC, plumbing, or mechanical industry software is a plus. Proactive, organized, and capable of working in a fast-paced environment. Benefits of working with PrideStaff: Medical, Rx, and Wellness Benefits Dental and Vision Plan Options Short-term Disability 401(k) Retirement Plan Holiday Pay Sick Pay Interested in this position? Submit an application so our recruiters can review your qualifications! Resumes are required. If you don’t have a resume, sites like Indeed & ZipRecruiter have free resume-creation tools. If you need direction to other resources or have questions about the job, give us a call Join Us. PrideStaff Company Overview : PrideStaff wants you to Succeed! We have dedicated consultants that provide employment market insights and resources! We offer the support you need along the way. Over the years, we have helped tens of thousands of people find outstanding career growth opportunities. At PrideStaff, we truly value people, and we are dedicated to getting to know you and advocating on your behalf with our network of employers from across the country. Our Recruiters will help guide you with career tools and resources. Company Description Expand your skills. Achieve your goals. Cultivate your career. At PrideStaff, we partner with extraordinary, diverse individuals to innovate, make an impact, and drive meaningful change - in our company, in our employees' careers and in the lives of the individuals and communities we serve nationwide. Company Description Expand your skills. Achieve your goals. Cultivate your career.\r\nAt PrideStaff, we partner with extraordinary, diverse individuals to innovate, make an impact, and drive meaningful change - in our company, in our employees' careers and in the lives of the individuals and communities we serve nationwide.