Underwriter
$60k - $85kPorch.com, Inc.
Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners insurance opportunity by 1) providing the best services for homebuyers, 2) led by advantaged underwriting in insurance, 3) to protect the whole home.
As a leader in the home services software-as-a-service ("SaaS") space, we've built deep relationships with approximately 30 thousand companies that are key to the home-buying transaction, such as home inspectors, mortgage companies, and title companies. In 2020, Porch Group rang the Nasdaq bell and began trading under the ticker symbol PRCH. We are looking to build a truly great company and are JUST GETTING STARTED. Job Title: UnderwriterLocation: United States
Workplace Type: Remote Job Summary
The future is bright for the Porch Group, and we'd love for you to be a part of it as our Underwriter. The Underwriter is responsible for reviewing, analyzing, evaluating, quoting, declining, and nonrenewing new and renewal business. This individual is responsible for making decisions that adhere to the company's underwriting criteria and support organizational growth and objectives. In addition, they will build strong agency relationships, make timely and appropriate decisions, and provide excellent service to all customers.
What You Will Do As A Underwriter:
- Manage and develop a homeowner book of business within an assigned territory to meet organizational objectives for growth, retention, and profitability.
- Maintain an understanding of State guidelines and State specific forms.
- Use established practices, procedures, and authority levels to modify, renew, and write new homeowner's policies.
- Use research and analysis to develop practical underwriting solutions consistent with organizational objectives.
- Evaluate risk characteristics and analyze historic and potential account performance to make sound decisions.
- Understand personal lines products, coverages, and rating methodology.
- Build and maintain strong agency relationships, including management of large, high volume agency partners.
- Regularly communicate with team members, other internal departments, and external partners.
- Identify and analyze accounts and make sound underwriting decisions.
- Make decisions independently within assigned authority levels.
- Make decisions with efficiency, speed, and accuracy to meet department service standards.
- Execute policies and procedures within the assigned authority.
- Consistently act according to customer experience standards: respond quickly, maintain a positive attitude, build rapport, and demonstrate empathy.
- Recommend solutions to Senior Underwriters or the Underwriting Manager for risks outside of authority.
- Assist with carrier book roll opportunities, supporting agents in transitioning business efficiently and compliantly.
- Perform special projects and other duties as assigned
What You Will Bring As A Underwriter:
- Minimum 4 years of personal property underwriting experience required.
- Proven team member with strong collaboration skills.
- Measurable achievements in exceeding customer and co-worker experience standards by responding promptly, maintaining a positive attitude, building rapport, showing empathy, and representing Porch Values.
- Ability to act as influencer in most difficult customer situations within team.
- A history of meeting key performance metrics.
- Strong understanding of industry practices, standards, and underwriting concepts.
- Ability to multitask and problem solve effectively.
- Proficient oral and written communication skills.
- Strong negotiation and relationship-building skills.
- Excellent time management skills.
- Self-motivated with a desire to succeed.
- Ability to adapt quickly and positively to changes.
- Ability to work autonomously with limited direction.
- Understanding and adherence of compliance and regulatory requirements.
- Analytical and critical thinking skills with the ability to interpret complex data.
- Strong professional judgment with the ability to balance risk and growth objectives.
- Excellent relationship building skills with both internal and external partners.
- Strong organizational skills and ability to manage a high-volume workflow.
- High attention to detail and commitment to accuracy.
- Ability to multitask and prioritize in a fast-paced environment
- Proficiency with Microsoft Office Suite.
- 4+ years of personal property underwriting experience.
- Experience in a tech forward or high growth insurance environment.
- Familiarity with ISO guidelines and rating plans.
- Experience participating in carrier book rolls or supporting agencies through book roll transitions.
- Insurance designations such as AU, AINS, CPCU, or progress toward one.
At this time, Porch Group does not consider applicants from the following states or jurisdictions for Remote positions: Alaska, Delaware, Hawaii, Iowa, Maine, Mississippi, Montana, New Hampshire, West Virginia, or the District of Columbia.
What You Will Get As A Porch Group Team Member Pay Range*: $60,000 - $85,000 Annually *Please know your actual pay at Porch will reflect a number of factors among which are your work experience and skillsets, job-related knowledge, alignment with market and our Porch employees, as well as your geographic location.
Our benefits package will provide you with comprehensive coverage for your health, life, and financial wellbeing.
- Our traditional healthcare benefits include three (3) Medical plan options, two (2) Dental plan options, and a Vision plan from which to choose.
- Critical Illness, Hospital Indemnity and Accident plans are offered on a voluntary basis.
- We offer pre-tax savings options including a partially employer funded Health Savings Account and employee Flexible Savings Accounts including healthcare, dependent care, and transportation savings options.
- We provide company paid Basic Life and AD&D, Short and Long-Term Disability benefits. We also offer Voluntary Life and AD&D plans.
- Both traditional and Roth 401(k) plans are available with a discretionary employer match.
- Headspace is part of our employer paid wellbeing program and provides employees and their families access to on demand guided meditation and mindfulness exercises, mental health coaching, clinical care and online access to confidential resources including will preparation.
- Brio Health is another employer paid wellbeing tool that offers quarterly wellness challenges and prizes.
- LifeBalance is a free resource to employees and their families for year-round discounts on things like gym memberships, travel, appliances, movies, pet insurance and more.
- Our wellness programs include flexible paid vacation, company-paid holidays of typically nine per year, paid sick time, paid parental leave, identity theft program, travel assistance, and fitness and other discounts programs.
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