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Remote Health Tech Member Experience Advocate

Thatch Health

Tampa, FL
  • Remote job

Thatch is hiring a Member Experience Specialist based in the Tampa Bay Area to support members as they access and navigate healthcare with confidence. You’ll be the human element of Thatch, serving as a trusted contact across the member journey. You’ll educate new members on benefits, help resolve complex issues, and ensure our members feel supported in challenging moments. You'll also collaborate with Operations, Engineering, Customer Success, and Product to surface issues, improve workflows, #J-18808-Ljbffr Thatch Health

Vacancy posted 1 day ago
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