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Member Care Advocate - Inbound Calls - Onsite Plano

SmithRx

SmithRx is a growing Health-Tech company in Plano seeking call center agents to provide top-tier member support for our PBM platform. You will handle calls, document issues, and educate members about benefits, aiming for one-call resolutions in a fast-paced environment. This role requires 2+ years in a call center, onsite 9-week training in Plano, and a schedule with Monday–Friday hours and rotating weekend/holiday shifts. Proficiency with Windows, MS Office, and CRM tools is expected. #J-18808-Ljbffr SmithRx

Vacancy posted 2 days ago
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