Chief of Staff

Overview PBACO is seeking a highly strategic, detail-oriented, and execution-focused Chief of Staff to support the Chief Provider & Practice Success Officer (CPPSO). This newly created role is designed to serve as a force multiplier for executive leadership as PBACO scales its national provider and practice success strategy. This individual will operate at both a strategic and operational level — managing executive priorities, driving cross-functional initiatives, improving internal systems, and ensuring seamless execution of high-impact projects. The role requires discretion, business acumen, strong project management skills, and the ability to anticipate needs in a fast-paced, high-growth environment. Responsibilities Strategic & Operational Support Partner closely with the CPPSO to prioritize and execute department initiatives aligned with PBACO’s national growth strategy. Drive execution of strategic projects related to provider engagement, practice optimization, performance improvement, and value-based care expansion. Track KPIs, dashboards, and reporting metrics for provider and practice success initiatives. Prepare executive-level presentations, briefing materials, board-ready reports, and strategic communications. Identify process gaps and implement scalable operational improvements as the department grows. Executive Support Manage complex calendar, travel, and meeting logistics for the CPPSO. Prepare agendas, capture action items, and ensure follow-through on key decisions. Serve as gatekeeper and strategic liaison across internal departments and external stakeholders. Anticipate executive needs and proactively manage competing priorities. Cross-Functional Coordination Collaborate with Clinical, Operations, Finance, IT, Growth, and Compliance teams to align on initiatives. Facilitate communication between field providers, practice leadership, and corporate teams. Support onboarding and engagement strategies for new practices as PBACO expands nationally. Ensure alignment between provider performance initiatives and enterprise goals. Special Projects Lead and manage high-priority projects as assigned. Support national expansion efforts including due diligence, integration planning, and rollout coordination. Develop and maintain standardized documentation, workflows, and process maps. Qualifications Bachelor’s degree or relevant professional experience preferred. 5+ years of experience supporting C-suite or senior executive leadership in a fast-paced, high-growth environment. Demonstrated experience managing complex calendars, executive communications, and high-level meeting coordination. Strong project coordination and organizational skills with the ability to manage multiple priorities simultaneously. Exceptional written and verbal communication skills with the ability to prepare executive-ready materials and correspondence. High level of discretion, professionalism, and emotional intelligence when handling confidential matters. Advanced proficiency in Microsoft Office Suite (Outlook, Excel, PowerPoint, Word); experience with collaboration tools such as Teams or similar platforms preferred. Ability to anticipate needs, think proactively, and operate independently with minimal oversight. Experience in healthcare is a plus but not required. #J-18808-Ljbffr