Residential HVAC Service Manager

Residential Hvac Service Manager

Antons Plumbing, Heating/Cooling, & Energy Experts is seeking a skilled and experienced Residential HVAC Service Manager to expand our team and lead our residential HVAC operations in Fenton, MO to new heights.

The Residential HVAC Service Manager will oversee all aspects of our residential HVAC operations, including service, maintenance, and customer service. The ideal candidate will have a strong background in HVAC systems, excellent leadership skills, and a commitment to delivering exceptional service to our customers.

Leadership and Management:

• Lead and manage a team of HVAC technicians and support staff.
• Develop and implement training programs to ensure technical proficiency and safety compliance.
• Conduct regular performance evaluations and provide constructive feedback.

Operations:

• Oversee daily operations to ensure efficient and effective service delivery.
• Manage scheduling and dispatching of technicians for service calls.
• Ensure all work is completed to company standards and customer satisfaction.

Customer Service:

• Maintain high levels of customer satisfaction through effective communication and prompt resolution of service issues.
• Handle customer inquiries, complaints, and service requests in a professional and timely manner.

Financial Management:

• Prepare and manage budgets, forecasts, and financial reports.
• Monitor expenses and implement cost-saving measures without compromising quality.
• Ensure accurate and timely billing and invoicing.

Compliance and Safety:

• Ensure compliance with all relevant health and safety regulations.
• Implement and enforce company policies and procedures.
• Stay updated on industry trends, regulations, and best practices.

What Does It Take?

• Proven experience in HVAC management or a similar role.
• Excellent leadership and team management skills.
• Exceptional customer service and communication abilities.
• Financial acumen and experience managing budgets.
• Service Titan experience desired.
• Ability to pass a DOT physical/drug screen and background check.
• Valid drivers license with a solid driving record; ability to obtain a chauffeurs license if needed.
• Ability to work in a fast-paced environment, analyze and solve problems, and work independently as well as in teams.

Why Antons?

• Competitive salary with bonus eligibility
• Benefit eligible day one, including medical, vision, and dental insurance
• 401(k) with a company match.
• Short- and long-term disability insurance
• Paid holidays, floating holiday, and PTO
• Ongoing training & development and growth opportunities
• Company gatherings and a positive team atmosphere

With over 40 years in business serving the St. Louis and surrounding areas, Antons is dedicated to serving our friends and neighbors with hi-quality services at affordable prices. We pride ourselves on being leaders in the HVAC and plumbing industry, delivering exceptional service to our clients.

If you want to be part of something bigger than just a job make this career move and find exactly what youre looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company.

EEOC statement: Atrium Home Services and its affiliated companies are dedicated equal opportunity employers and prohibit discrimination and harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against based on such characteristics or any other status protected by the laws or regulations in the locations where we operate.