Medical Assistant / Patient Services Coordinator - Front & Back Office

Versatile Team Member OpportunityLocation: Yarmouth Port, MA · Full-Time, In Person · Hours: Mon–Thu 8:30 a.m.–4:30 p.m., Fri 9:00 a.m.–4:30 p.m. · Pay: $20.00–$27.00 per hour (based on experience)Urology Associates of Cape Cod is seeking a versatile team member who is equally comfortable at the front desk and in the clinic. This blended role rotates between patient check-in and check-out, back-office scheduling and insurance work, and hands-on Medical Assistant duties supporting our physicians and Advanced Practice Providers. It is ideal for someone who likes variety, learns quickly, and wants to understand how a specialty practice runs from end to end. On-site training is provided; certification is not required.Why Urology Associates of Cape CodPhysician-owned and independent – the largest urology practice on Cape Cod, caring for the Cape & Islands for over 40 years.A year-round, predictable schedule: Monday–Thursday 8:30 a.m.–4:30 p.m. and Friday 9:00 a.m.–4:30 p.m. No nights or weekends.A small, supportive team where you work directly with the physicians and Advanced Practice Providers, with on-site training provided.Front Desk & Patient ServicesGreet patients, complete check-in and check-out, verify demographics and insurance, and collect copayments.Schedule and confirm appointments, procedures, and follow-up visits; manage recall lists and the daily schedule for your assigned providers.Obtain referrals and prior authorizations, answer and route phone calls, and relay messages to clinical staff.Maintain accurate patient information in eClinicalWorks (eCW) and ensure required forms and consents are completed.Clinical / Medical Assistant DutiesRoom patients, record vital signs and medical history, and prepare them for the provider.Assist with office procedures such as cystoscopy, catheter changes, bladder instillations, vasectomy, prostate biopsy, and injections.Collect, label, and process urine, blood, and tissue specimens; perform point-of-care testing.Process prescription refills with provider authorization and communicate with pharmacies.Clean and stock exam rooms, reprocess instruments, and monitor clinical and office supply inventory.QualificationsExperience in a medical office, as a Medical Assistant, or in a patient-facing customer service role preferred.Comfortable with both administrative systems and hands-on clinical work; willing to be cross-trained.Excellent communication skills, discretion with confidential information, and strict adherence to HIPAA.Organized, dependable, and able to prioritize in a fast-paced environment.Experience with eClinicalWorks (eCW) or another electronic medical record, insurance verification, and medical terminology is a plus.BenefitsHealth insurance (Blue Cross Blue Shield), dental insurance, and vision insurance401(k) with employer matchingPaid time off and paid sick timeOn-site training and a collegial, physician-led teamAbout Urology Associates of Cape CodUrology Associates of Cape Cod is the largest urology practice on Cape Cod, providing comprehensive urologic care to the Cape & Islands for over 40 years from offices in Yarmouth Port and North Falmouth. We pride ourselves on compassionate patient care and a professional, supportive work environment.Urology Associates of Cape Cod is an Equal Opportunity Employer.