Account Representative

Job Description

Job Description

We are seeking motivated Account Representatives to assist consumers with managing and resolving account-related inquiries. This role requires strong communication, customer service, and negotiation skills in a fast-paced call center environment. Ideal candidates are reliable, eager to learn, and looking for long-term career growth.

Key Responsibilities:

• Assist consumers with account questions and adjustments
• Negotiate and process payments on accounts at various delinquency stages
• Follow company and client policies and procedures
• Provide professional, solution-focused customer service
• Perform additional duties as assigned

Qualifications:

• High school diploma or equivalent
• Customer service or call center experience
• Strong communication and active listening skills
• Comfortable working in a fast-paced environment
• Basic math, typing, and computer skills
• Strong time management and multitasking abilities
• Reliability and willingness to learn

Work Environment:

• Office-based position
• Prolonged sitting and computer use
• Use of telephone headset; moderate noise level

Compensation & Benefits:

• Competitive hourly pay
• Monthly performance-based bonus opportunity after conversion
• Career growth and promotion opportunities
• Medical, dental, and vision benefits
• 401(k) with company match
• Paid time off and holidays
• Wellness programs and employee rewards
• Company events, bonuses, and profit sharing

Company Description

Marquee Staffing has built a reputation on expert local market knowledge, unparalleled personalized service and the ability to deliver winning candidates and job opportunities.

Marquee operates offices located conveniently throughout Southern California. Each branch is full-service, providing temporary, contract, contract-to-hire and direct placement services for a diverse set of clients. Each branch has recruiters who specialize in key industries, ensuring that our clients get the best match possible for each open position and that our candidates get expert guidance in their career path.
Apply with us!

Company Description

Marquee Staffing has built a reputation on expert local market knowledge, unparalleled personalized service and the ability to deliver winning candidates and job opportunities.\r\n\r\nMarquee operates offices located conveniently throughout Southern California. Each branch is full-service, providing temporary, contract, contract-to-hire and direct placement services for a diverse set of clients. Each branch has recruiters who specialize in key industries, ensuring that our clients get the best match possible for each open position and that our candidates get expert guidance in their career path.\r\nApply with us!