Front Stage Coordinator / Receptionist

Job Description

At Strategic Coach®, we strive to free up highly successful entrepreneurs and their teams to thrive and grow in a world of rapid change and unpredictability. \trategic Coach® is the business coaching program for entrepreneurs who are passionate about what’s next for them, but are stuck on how to get there. We provide the framework and community for an easier and accelerated path forward. 

For 37 years, we’ve challenged the status quo of entrepreneurial thinking, helping 20,000+ entrepreneurs gain clarity, boost their confidence, and achieve accelerated results. We pride ourselves on offering world-class coaching to exceptional clients through our positive, proactive, and growth-focused environment cultivated by our amazing team! 

We’re looking for a proactive, “batteries-included” Front Stage Coordinator/Receptionist to provide hands-on administrative support to the company. The primary focus of this role is responding to client inquiries by phone, email, and in person, creating a positive first impression for all clients and vendors, and ensuring their first interaction with the company is welcoming and inviting. The secondary focus is providing administrative support, including data entry.

This position for you if:

• You’re able to multitask in a fast-moving, entrepreneurial environment.
• You’re confident, intelligent, dedicated, and focused on seeking solutions and creating improvements.
• You can handle multiple requests, prioritize, and respond quickly and efficiently.
• You know how to communicate clearly and effectively with all types of people and thrive in a team setting, while taking charge of your own results.

We also want you to have:

• 2+ years’ experience in a business environment.
• A university or college degree.
• An entrepreneurial spirit. You love to embrace new opportunities and make things happen, and you thrive in a fast-paced, constantly-evolving environment.
• An adaptable and flexible approach with a sense of humor.
• A proactive and resourceful style. You take the initiative to ask, learn, and make things happen.
• Detail-oriented planning abilities. You look ahead and stay on top of things.
• An ability to see the big picture while staying aligned with the company vision.
• A warm, energetic, and positive persona.

You'll be responsible for:

Reception

• Communicating with clients, prospects, and vendors via phone.
• Greeting and welcoming clients on workshop days to foster strong relationships.
• Managing the general inbox by directing emails to the appropriate team members.
• Responding to client inquiries and providing daily support.
• Maintaining a clean, organized, and welcoming reception area at all times.

Administrative Support

• Updating and maintaining accurate prospect and client information in the database.
• Entering new referrals into the database promptly and accurately.
• Printing client lists for workshops.
• Creating and processing book orders in the database.
• Ensuring all marketing materials are current and up to date.
• Keeping the book display walls neat, organized, and visually appealing at all times.

Why Strategic Coach? We have:

• Exceptional Clients: As a Front Stage Coordinator/Receptionist, you will play a key role in dramatically improving people’s lives by supporting an excellent, first class experience for clients, team members, and visitors. Our clients are extraordinary individuals who, because of their involvement in The Strategic Coach® Program, will go on to do even more remarkable things in their lives and businesses.

• Extraordinary Culture: As a company that teaches entrepreneurial teamwork and walks our talk, we take a lot of pride in cultivating an extraordinary culture. We are constantly supporting our team members in their own learning and growth as we grow and innovate as a company.

You’ll also get:

• Six weeks of paid time off each year.
• Twenty-one flex hours.
• A flexible and competitive benefits plan.
• Insightful assessments to help you identify your own unique set of strengths.
• Access to our world-class workshop programs, publications, podcasts, and videos.
• Unlimited free pop, juice, coffee, and tea, plus occasional catered food and snacks.
• Casual dress attire on non-workshop days.
• Access to a fully equipped gym.
• Fun Spirit Team events throughout the year. 

And much more!

If you think this position is a right-fit for you, apply today!

To support our talent acquisition efforts, Strategic Coach may leverage AI technology as part of the recruitment process. We have also partnered with skills assessment platforms to help streamline and enhance candidate evaluation.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. We thank all applicants; however, only those candidates selected for an interview will be contacted.

Strategic Coach is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our values and corporate culture, Strategic Coach is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. If you have an accommodation need, please contact Human Resources in advance of your interview to make appropriate arrangements.

By applying, you agree that the statements made by you are true, complete, and correct to the best of your knowledge. Further, you understand that any falsification of statements, misrepresentations, and/or deliberate omission or concealment of information may be considered just cause for dismissal.