Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I’ve been an agent for 8.5 years and have spent a total of 33.5 years with State Farm. We currently have a team of nine, and our culture is friendly, laid-back, and growth-focused. Our team brings over 104 years of combined experience to the table, and we’re passionate about helping people protect and grow their assets. We take pride in fostering a collaborative, supportive environment where everyone contributes to our shared success.

Community involvement is a core part of who we are. We’ve participated in projects like a Habitat for Humanity build, beach cleanups, and we support Neighbor to Neighbor—a nonprofit that helps homebound individuals get to their medical appointments. I also serve on their board, as giving back to our community is something we strongly believe in.

We offer extensive growth and training opportunities, including working with two outside sales coaches and developing future agent aspirants. Our office is in a great location, and we offer perks like flexible scheduling, opportunities to earn Friday afternoons off, monthly recognition, and quarterly team-building activities. We also offer weekly, quarterly, and annual bonuses, a 401(k) after one year, time-off rewards, and a health insurance stipend.

We’re looking for self-starters who are hardworking, great team players, problem solvers, and natural leaders. If you want to grow your career in a fun, experienced, and community-focused environment, this is the place for you.

ROLE DESCRIPTION:
Kelly O'Brien - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish or Portuguese preferred.