Intake Coordinator

Job Description

Job Description

RISE Housing and Support Services has an opportunity for a positive, compassionate, and inclusive individual to join our teams at chemical dependancy programs, Hedgerow House and RISE Above, in Ballston Spa, NY. A successful candidate will be able to navigate the daily duties of referral management while keeping their focus supporting our residents, as they work to overcome the life challenges their chemical dependency diagnosis has presented.

RISE offers a starting Intake Coordinator:

• A rate of $20 to $25 per hour
• $1,500 bonus after 6 months of employment
• Opportunities for overtime
• A generous time off package: In your 1st year, earn up to 4 weeks of combined vacation and holiday time, 3 weeks of combined sick and personal time, and a day off for your birthday
• An opportunity to gain experience in a human services field in a growing organization that likes to promote from within; hours worked count toward CASAC clinical hours
• A family-friendly atmosphere with wellness time, paid lunch hours, and recognition for your hard work and achievements

Overview of Job Responsibilities:

• Collaborating with team members to manage referrals
• Collecting and filing referral related documentation
• Modeling positive and appropriate behaviors for residents
• Managing phones at the front desk of the RISE Above program

To qualify you must have:

• Experience supporting individuals diagnosed with chemical dependency
• CASAC or CASAC-T or currently working toward this credential is preferred
• An ability to operate independently, think on your feet, and follow your training
• Excellent organizational and time management skills
• Strong interpersonal boundaries
• Our shared belief system in areas such as empathy, respect, understanding, and dedication
• Clearance with all relevant background checks as per RISE policies and governing regulations
• A valid NY State Driver's License and a driving record acceptable to the RISE automotive program desired

To start on the road toward advancing your career in human services at our growing non-profit, submit your resume and cover letter for consideration.

RISE Housing and Support Services is an Equal Opportunity Employer.

RISE Housing and Support Services is a human service agency that has been serving people in Saratoga and the surrounding counties since 1978. RISE programs provide safe, healthy housing and support services to people with mental health concerns, substance use, and other life challenges.

Our Mission
Our mission at RISE Housing and Support Services is to help people living with mental health, substance use, and other life challenges to remain safe and healthy in the community through housing and supportive services.

Our Vision
RISE will serve as a catalyst, leader, and partner in meeting the housing and recovery needs of our community. Our knowledgeable and resourceful staff and board members will educate the community to reduce the stigma associated with mental health diagnoses, substance use, and other life challenges.

Our Values
We are compassionate. We focus on the inherent value and uniqueness of each individual we serve.

We are respectful. We listen with respect to understand the needs of the people we serve and respond with dignity and kindness.

We are dedicated. We work together as a team to seek solutions and live our values consistently while holding one another accountable.

We are progressive. We seek and employ socially responsive service models to address substance use and mental health concerns in our community.

We Treat People with
Esteem We believe housing is healthcare and a basic human right. We believe that when individuals have healthy, safe housing, they have the stability and security to achieve greater personal wellness.

Understanding We acknowledge that individuals are unique and success looks different for each person based on their circumstances and goals.

A Holistic Approach We seek to treat each individual as a whole person, understanding that their needs extend beyond their mental health diagnoses, substance use, or medical condition.

Positivity We work together with individuals through the healing process, setting achievable goals and honoring the unique needs and challenges of each person or family member.

Empathy We believe individuals are important to their friends, families, and loved ones. We seek to assist individuals to strengthen and maintain their natural support systems.

Inclusion We work together with individuals and families to coordinate services with other care providers in the community.

Company Description

RISE Housing and Support Services is a human service agency that has been serving people in Saratoga and the surrounding counties since 1978. RISE programs provide safe, healthy housing and support services to people with mental health concerns, substance use, and other life challenges.\r\n\r\n\r\nOur Mission\r\nOur mission at RISE Housing and Support Services is to help people living with mental health, substance use, and other life challenges to remain safe and healthy in the community through housing and supportive services.\r\n\r\nOur Vision\r\nRISE will serve as a catalyst, leader, and partner in meeting the housing and recovery needs of our community. Our knowledgeable and resourceful staff and board members will educate the community to reduce the stigma associated with mental health diagnoses, substance use, and other life challenges.\r\n\r\nOur Values\r\nWe are compassionate. We focus on the inherent value and uniqueness of each individual we serve.\r\n\r\nWe are respectful. We listen with respect to understand the needs of the people we serve and respond with dignity and kindness.\r\n\r\nWe are dedicated. We work together as a team to seek solutions and live our values consistently while holding one another accountable.\r\n\r\nWe are progressive. We seek and employ socially responsive service models to address substance use and mental health concerns in our community.\r\n\r\nWe Treat People with\r\nEsteem We believe housing is healthcare and a basic human right. We believe that when individuals have healthy, safe housing, they have the stability and security to achieve greater personal wellness.\r\n\r\nUnderstanding We acknowledge that individuals are unique and success looks different for each person based on their circumstances and goals.\r\n\r\nA Holistic Approach We seek to treat each individual as a whole person, understanding that their needs extend beyond their mental health diagnoses, substance use, or medical condition.\r\n\r\nPositivity We work together with individuals through the healing process, setting achievable goals and honoring the unique needs and challenges of each person or family member.\r\n\r\nEmpathy We believe individuals are important to their friends, families, and loved ones. We seek to assist individuals to strengthen and maintain their natural support systems.\r\n\r\nInclusion We work together with individuals and families to coordinate services with other care providers in the community.